General Manager

Heartwood Inns; Pennington; On-site; GBP 40,000 - 50,000; Full time

Job summary

An award-winning collection of pubs is seeking a General Manager for The White Hart in Lymington. The ideal candidate will have a strong background in managing high-end gastro pubs, exceptional leadership skills, and a passion for hospitality. This role includes competitive salary, healthcare benefits, and various training opportunities. Join us and be part of creating unforgettable experiences for guests.

Benefits

Competitive salary, service charge + quarterly bonus

Private Bupa healthcare

28 days holiday, plus option to buy 5 extra days

Enhanced maternity & paternity package

Coaching & mentorship support

Refer a Friend Bonus – up to £1,500

50% off food at Heartwood Inns & Brasserie Blanc

20% friends & family dining discount

Birthday gift & long-service recognition awards

Cycle to Work Scheme

Qualifications

• At least 2 years’ General Manager experience in a high-end gastro pub or restaurant.
• Strong leadership and interpersonal skills.
• A track record of running busy operations & overseeing large teams.
• Experience driving business growth and managing budgets.
• The ability to maintain exceptional standards across all areas.
• A vibrant personality, with a talent for motivating and empowering your team.

Skills

Leadership

Interpersonal skills

Operational management

Business growth strategies

Ability to motivate teams

Job description

General Manager - The White Hart Lymington

The White Hart sits in the beautiful coastal town of Lymington, on the edge of the New Forest. Dating back to the 1700s, this Grade II listed pub is steeped in history and full of charm. Following a multi‑million‑pound refurbishment, it will soon reopen as a warm and welcoming inn featuring a stylish bar with 57 covers, a light‑filled dining room with 96 covers, gorgeous outdoor terraces with 87 covers for al fresco dining, and a lawn garden perfect for summer gatherings.

About Heartwood Collection

Proudly named in the Sunday Times Top 100 Best Places to Work, Heartwood Collection is an award‑winning family of cosy pubs and atmospheric brasseries at the heart of their communities. Inspired by Raymond Blanc, our Brasserie Blanc and Heartwood Inns brands are renowned for fresh, seasonal food and warm hospitality.

We’re more than just a business — we’re a community of like‑minded, genuine people. We care deeply about our teams, our guests, and our local suppliers. With over 40 locations today and ambitious plans to grow to 61 sites by 2027, there’s no better time to join us.

What We Offer

• Competitive salary, service charge + quarterly bonus
• Private Bupa healthcare
• 28 days holiday, plus option to buy 5 extra days
• Enhanced maternity & paternity package
• Stepping Stones Training Platform – industry‑leading development & progression
• Coaching & mentorship support
• Employee Assistance Programme with Hospitality Action
• Refer a Friend Bonus – up to £1,500
• EarlyPay – instant access to earned wages
• 50% off food at Heartwood Inns & Brasserie Blanc
• 20% friends & family dining discount
• Birthday gift & long‑service recognition awards
• Reward Gateway – hundreds of retail & experience discounts
• Cycle to Work Scheme

The Ideal Candidate

We’re looking for a dynamic, commercially‑minded leader with a real presence and a passion for hospitality. You will have:

• At least 2 years’ General Manager experience in a high‑end gastro pub or restaurant
• Strong leadership and interpersonal skills
• A track record of running busy operations & overseeing large teams
• Experience driving business growth and managing budgets
• The ability to maintain exceptional standards across all areas
• A vibrant personality, with a talent for motivating and empowering your team

Why Join Us?

As we grow, so will you. With our unique training and development programmes, you’ll have the opportunity to shape your career, develop your leadership skills, and be part of something truly exciting.

Be part of our story. Join us at The White Hart, Lymington, and help us create unforgettable moments for our guests and teams alike.