General Manager

Butcombe Pubs & Inns; Pennington; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading hospitality business in England is seeking a passionate General Manager to drive team performance and elevate guest experiences. You will lead a dedicated team, focusing on maximising profits and delivering exceptional service. The ideal candidate has a strong background in hospitality management and a commitment to team development. This role offers a competitive salary of £45,000–£50,000 plus bonuses and flexible working arrangements.

Benefits

Flexible hours

Discounts with major retailers

Birthday holiday

Training & Development opportunities

30% discount at Butcombe Pubs & Inns

Qualifications

• Proven track record in hospitality management.
• Ability to inspire and manage a team effectively.
• Passion for delivering exceptional guest experiences.

Responsibilities

• Lead the front-of-house team to ensure outstanding service.
• Maximise gross profit and enhance customer experience.
• Manage and retain top talent within the team.

Skills

Customer service focus

Leadership

Team management

Hospitality experience

Job description

Join Our Front-of-House Team at Butcombe Pubs & Inns: Bring Passion and Excellence to Exceptional Guest Experiences!

At Butcombe Pubs & Inns, we’re all about great food, great service, and creating lasting memories. As part of our front‑of‑house team, you’ll be at the heart of a dynamic, fast‑paced environment, ensuring every guest has an unforgettable experience. Whether you’re greeting guests with a smile or serving up delicious food, Butcombe is the place to thrive and make your mark in hospitality.

https://butcombe.com/

We’re looking for a passionate and driven General Manager to lead our team and take the business to the next level. With a strong focus on maximising GP, retaining top talent, and elevating customer service standards, you’ll create an exceptional guest experience while inspiring and managing your team effectively. If you’re a people‑focused leader with a proven track record in hospitality, we want to hear from you!

We’re looking for passionate, customer‑focused individuals who thrive in a busy environment and take pride in delivering exceptional service. If you’re ready to take your career to the next level and want to be part of a team that celebrates great food, great company, and great service, we want to hear from you!

We offer a highly competitive salary of £45,000–£50,000 basic – with Tronc on top and an annual bonus scheme, giving you real earning potential.

Soak in the stunning coastal views, exquisite seasonal cuisine and warm hospitality that is the heart of our inn.

Why Join Us?

• Stunning Locations: Work in some of the UK’s most beautiful and desirable spots.
• Award‑Winning Team: Be part of a team known for its passion, skill, and commitment to delivering quality service.
• Fresh, Locally Sourced Produce: Work alongside talented chefs who showcase the best of British produce.
• Growth Opportunities: We’re committed to helping you develop your career in hospitality with training, support, and progression opportunities.
• A Team that Cares: Join a team that values creativity, collaboration, and a shared commitment to outstanding service.

What’s in it for you?

• Flexible Hours: We understand the need for work/life balance and offer flexibility to suit your lifestyle.
• Award‑Winning Business: Join a company recognised at the National Publican Awards and the National Innovation in Training Awards.
• Benefits Bar: Access discounts and cashback with major retailers, holidays, groceries, and more.
• Length of Service Awards: Celebrate milestones with exciting rewards for your dedication.
• Extra Holiday for Your Birthday: Enjoy an additional day off to celebrate your special day.
• Holiday Purchase Scheme: Buy extra holiday days to suit your needs.
• Diverse Experience: Work in a variety of stunning locations, gaining exposure to different menus and environments.
• Training & Development: Benefit from bespoke training plans and career progression support.
• Learning & Development: Access a wide range of industry courses and personal growth opportunities.
• Team Perks: Enjoy team parties, a 30% discount at all Butcombe Pubs & Inns (50% off food on shift), and exclusive rewards.
• Wellbeing Support: We’re ambassadors for the Burnt Chef Project, supporting mental health, and offer 24/7 Employee Assistance.

There’s a place for you at Butcombe Pubs & Inns. Together, we’ll create exceptional experiences and unforgettable memories for our guests.

Apply Today and Join the Butcombe Family!