General Manager

Hungry Horse; Ower; On-site; GBP 46,000 - 50,000; Full time

Benefits offered by this job

Pension contribution

Career progression

33% staff discount on brands

15% discount for family

Free employee assistance program

Maternity/Paternity policies

Greene King Inns discounts up to 50%

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts

Job summary

Hungry Horse is seeking a General Manager to build a business you can be proud of, and to lead by example with a warm welcome for customers. You’ll guide the team to deliver memorable experiences, drive sales, and maintain brand standards while ensuring safety.

You’ll need strong leadership, superb communication, and P&L awareness. Experience as a GM in hospitality or fast-paced settings is valued, along with flexibility to obtain a personal license if required.

Qualifications

• Strong leadership and communication skills.
• Experience in hospitality or fast-paced environments.
• Ability to recruit, train and develop teams.
• Understanding of brand standards and customer safety.

Responsibilities

• Grow pub sales with the management team.
• Lead by example to deliver excellent customer experiences.
• Recruit and develop your team to meet knowledge and standards.
• Champion brand standards and ensure customer and team safety.
• Possess or acquire a personal license if needed.

Skills

Leadership

Communication

Team development

P&L management

Attention to detail

Sales growth

Brand standards

Customer experience

Empathy

Job description

• Salary for Advertising: £46,000 - £50,000 + Bonus

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Job Description

As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example make sure our customers, and teams, have a great time.

Qualifications

What you'll do as a General Manager...

• Work with your business development manager and management team to grow pub sales.
• Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
• You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
• Be a champion of brand standards & ensure customer & team safety at all times.
• Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.

What you'll bring...

• Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
• You're great with people, and as a result, have great communication and leadership skills.
• You’ll be business savvy, with a keen eye for P&L control.
• You'll embrace individuality and care for others, your pub and the environment.
• Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
• You're keen to learn and happiest when you succeed at something new.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.