General Manager

TURTLE BAY HOSPITALITY LIMITED; Nottingham; On-site; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Great pay

50% discount

Loyalty bonuses

Career progression & mentoring

Job summary

Turtle Bay Hospitality Limited in Nottingham is seeking a warm, inspiring General Manager to lead our Caribbean restaurant team. You will drive guest experiences, maintain high standards, and balance commercial performance with staff wellbeing.

You will energize the team, foster local connections, and uphold our One Love culture, ensuring every guest feels welcomed and excited to return.

Qualifications

• Warm, inspiring and people-focused leadership.
• Strong guest service mindset and hospitality expertise.
• Ability to build local connections and motivate teams.

Responsibilities

• Lead the restaurant's daily operations and guest experience.
• Balance commercial acumen with warmth and care.
• Develop and coach the front and back-of-house teams.
• Inspire the team to deliver exceptional service.

Skills

Leadership

People management

Guest service

Hospitality operations

Job description

Turtle Bay - General Manager

We're on the lookout for a warm, inspiring, and people-focused General Manager to join our Turtle Bay family in Nottingham.

Who We Are

Turtle Bay is all about introducing you to that carefree, island way of life. A Caribbean kitchen and beach bar where the food, drinks and music flow from morning 'til night.

Everyone invited. Our team can tell if you need coffee, cocktail, cold beer or plate of cutters full of flavour. And our people serve up the magic and warmth of the Caribbean every day, so that everyone feels relaxed and welcome here. We're here to create genuine connections and put people at ease. By welcoming guests with our natural hosting skills and unpretentious atmosphere.

We bring people together. Strangers become friends and the bartender knows you by name. Were lunch drifts into sundowners.

What We're All About

We live by the spirit of One Love - a universal love and acceptance of all people. At Turtle Bay, we celebrate individuality, recognise differences and make it easy for people to be themselves. We take inspiration from the Caribbean culture - the music, the food, the drink, and of course those chilled out vibes.

Our Rewards

• Great pay and excellent rewards


• Career progression and training with professional development and mentoring


• Enhanced family leave pay


• 50% discount at Turtle Bay for you and up to 6 friends


• Loyalty bonuses


• Referral bonuses up to £1,000

About the Role

As a General Manager at Turtle Bay, you lead the heartbeat of the restaurant. You create an environment where everyone feels relaxed and welcomed - from your team to every single guest. You're the energy in the room, setting the tone for your team and making sure your restaurant feels full of life.

You balance strong commercial acumen with warmth and care. You know how to drive the business forward, build strong local connections, and develop your team to shine. You'll be responsible for performance, standards, and the delivery of our exceptional guest experience - but above all, you'll inspire others to have fun, take pride, and bring the best version of themselves to work.

You're solution-focused, resilient and always curious - open to new ideas and passionate about improving. You nurture your people with confidence, lead from the front, and create a space where growth is natural and support is always there.

We're proud to champion equality, inclusion and wellbeing at Turtle Bay. We're committed to building a workplace where everyone feels respected, supported, and celebrated for who they are.