General Manager

Sticks'n'Sushi; Manchester; On-site; GBP 150,000 - 200,000; Full time

Job summary

A unique sushi restaurant chain in Manchester is seeking a passionate General Manager to lead their team. In this role, you will ensure exceptional hospitality, oversee P&L, and inspire creativity within the restaurant. The ideal candidate should have a proven track record in hospitality, adaptability in challenges, and strong team coaching skills. This position offers generous bonuses, career development opportunities, and a supportive work environment.

Benefits

Generous Bonus Scheme

Private health Insurance

50% off across all of our restaurants

Employee assistance and wellbeing support

Team events and unforgettable staff parties

Qualifications

• Seasoned General Manager with a track record in hospitality excellence.
• Ability to adapt and stay calm under pressure.
• Skills in team building and coaching.

Responsibilities

• Lead shifts with passion ensuring quality and outstanding hospitality.
• Inspire team for an unparalleled guest experience.
• Full P&L ownership and daily decision-making.

Skills

Hospitality excellence

Confidence

Adaptability

Team coaching

Creativity

Job description

Location: Manchester

Calling Strange Fish of General Managers!

Welcome to Sticks’n’Sushi - where Japan meets Denmark in the most deliciously, unexpected way.

Not a chain, but a family of restaurants, founded in Copenhagen over 30 years ago, by two Japanese-Danish brothers and their brother-in-law. With a unique blend of cultures and culinary traditions, they created something entirely new - and entirely unforgettable.

We serve a unique combination of classic and creative sushi alongside sticks from the grill. After all, we’re a sushi restaurant – even for those who don’t like fish.

We are known for exceptional food, thoughtful Danish design, and a total commitment to developing talented people.

Today, we are growing with restaurants in Copenhagen, Berlin, London, Oxford, Cambridge, Glasgow and soon to be opening a restaurant in Manchester!

What you’ll be doing at Sticks ’n’ Sushi

• You’ll build and lead your shift with passion, with a dedication to ensuring quality and outstanding hospitality.
• You’ll arrive ready to inspire your team to both create and host an unparalleled experience, day in day out, that means our guests really can ‘leave the real world for a while’.
• You’ll have full P&L ownership, be trusted to make decisions, solve problems, and keep energy levels high. You’ll be the person the team looks to for guidance, support, and inspiration.
• You will be our ambassador of Sticks’n’Sushi.

What you’ll bring to us

• As a seasoned General Manager, you’ll have a track record of confidence and hospitality excellence under your belt in previous roles.
• Yet you’ve got the adaptability of water, able to stay calm, flexible and quickly respond to challenges and change. You will always keep our standards high and costs under control.
• Alongside this, you bring respect, trust and generosity to your team, hearing their ideas and coaching them in their work.
• You’ll be the fiery spark that ignites the creativity of your team to make the restaurant something special in its own right. You will thrive on learning Japanese & Danish culture, ingredients and service style.
• You’ll embrace our “big smile, small ego” and “Ja Tak” attitude.

How we will support your journey with us

We want you to grow with us, so through our Lead ‘n’ Learn academy, you can keep learning and developing your skills and challenge your responsibilities (and your healthy risk-taking). Our training is structured to both help you shine and create memories, in your role and beyond.

The goodies that go beyond the day to day

Yes, we work hard. But we also laugh, learn, and enjoy the ride. We want all our Strange Fish to be part of building something meaningful and to feel involved in making Sticks ‘n’ Sushi a little bit better every day. A place where everyone belongs and is represented.

You’ll enjoy...

• The opportunity to deeply immerse yourself in our Danish ’n’ Japanese roots and rituals, and for six lucky Fish each year, we offer a once-in-a-lifetime trip to Japan.
• Sticks ‘n’ Sushi language lessons, so you can speak our (slightly odd) hosting lingo in no time.
• Generous Bonus Scheme
• Private health Insurance
• Genuine career and skills development
• Staff food every shift
• 50% off across all of our restaurants
• Employee assistance and wellbeing support
• Financial wellbeing support
• Employee discounts - retail and high street
• Team events, unforgettable staff parties and annual awards