General Manager

ARNOLD CLARK AUTOMOBILES LIMITED; Long Eaton; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading car retailer in the UK seeks an experienced General Manager for their new Derby Motorstore. You'll drive business growth while ensuring top-notch customer service. Key responsibilities include managing budgets, coaching staff, and streamlining operations. An ideal candidate has strong leadership and communication skills and thrives in a fast-paced environment. This role offers competitive salary and benefits such as a company car and generous leave.

Benefits

33 days of annual leave

Company car

Competitive salary with commission

Generous employee discounts

Private healthcare

Workplace pension

Discount on vehicles

Contributory pension scheme

Qualifications

• Proven track record in car sales management.
• Strong ability to inspire and lead a team.
• Experience in a fast-paced retail environment.

Responsibilities

• Deliver outstanding customer service and exceed expectations.
• Coach and train sales staff to meet targets.
• Manage budgets and oversee financial health of the branch.
• Conduct staff performance reviews and recruitment.
• Ensure compliance with policies and procedures.
• Streamline operations for efficiency and profitability.

Skills

Leadership experience

Customer service

Coaching and training

Communication skills

Organisational skills

Motivational skills

Job description

Are you an experienced and driven leader with a proven track record of excelling in a high-volume car sales environment? If so, we have a rare opportunity to join our team as the General Manager of our brand new Derby Motorstore! This is your opportunity to make a lasting impact as General Manager in a dynamic, fast-paced environment. You'll work a five-day week, championing business growth without ever compromising on the industry-leading customer service Arnold Clark is known for.

Responsibilities

• Delivering outstanding customer service that exceeds expectations
• Coaching and training sales staff to consistently meet monthly sales and Customer Satisfaction Index (CSI) targets
• Managing budgets and overseeing the financial health of the branch
• Conducting staff performance reviews and leading recruitment efforts
• Ensuring compliance with company policies and procedures
• Streamlining operations for maximum efficiency and profitability, focusing on volume and margin KPIs

Qualifications

• A strong personality and boundless enthusiasm for driving business success
• A natural affinity for connecting with people and inspiring a team
• A passion for delivering results and growing sales, Exceptional communication and influencing skills
• Proven leadership experience with the ability to inspire and direct a team
• Strong organisational skills and the ability to multitask effectively
• Confidence in managing teams while seizing every opportunity to grow sales
• A natural ability to motivate and coach team members to achieve their best
• The capacity to thrive in a fast-paced retail environment, with a commitment to outstanding customer service
• A positive, empathetic, and motivated approach
• A full, clean driving licence

At Arnold Clark, Europe's largest independently owned car retailer, we are passionate about delivering exceptional customer experiences and driving success. As General Manager, you'll have the opportunity to shape and grow a thriving business while leading a team to achieve outstanding results.

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives, and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do — diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Benefits

• 33 days of annual leave
• A company car
• A competitive basic salary paired with a market-leading commission structure
• Generous employee discounts
• Private healthcare
• A workplace pension
• Discount on new and used vehicles
• Contributory pension scheme