General Manager

Whitbread Plc; Llandudno; On-site; GBP 40,000 - 48,000; Full time

Job summary

A leading hospitality company in Llandudno seeks a General Manager to oversee operations at Afon Conwy – Brewers Fayre. The role focuses on team leadership, maximizing revenue, and maintaining high standards. The ideal candidate has experience in a fast-paced, high-volume environment. Competitive salary of up to £47,500 plus the potential for a 50% annual bonus and various benefits are offered.

Benefits

Great discounts

Induction training

Annual bonus opportunity

Qualifications

• Experience in a high-volume, guest-facing leadership role.
• Ability to recruit, onboard, and induct team members.
• Strong understanding of health and safety regulations.

Responsibilities

• Recruiting, onboarding, and inducting new team members.
• Leading and developing management and team members.
• Maximising revenue through sales analysis and forecasting.
• Managing controllable costs and site P&L.
• Ensuring high health and safety standards.

Skills

Leadership

Team Development

Sales Forecasting

P&L Management

Change Management

Job description

Overview

Reporting to the Regional Operations Manager, our General Managers play a pivotal part in the success of the business. It's all about creating a winning team and delivering the best service to our guests. It takes a great team to deliver a best in class restaurant experience, so you'll…

Responsibilities

• Be responsible for recruiting, onboarding and inducting any new team members.
• Inspire, develop and lead your management and team members, ensuring great retention.
• Maximise revenue opportunities through analysing sales figures and effective forecasting.
• Effectively manage all controllable costs and site P&L.
• Support the Regional Operations Manager in delivering long term business goals.
• Drive individual high performance through regular one to ones.
• Have an eye for detail and thrive in a high volume, fast paced environment.
• Show passion for the brand and ensure your team are equally as knowledgeable and confident around delivering the values.
• Ensure all health and safety measures are met to the highest standard.
• Demonstrate a clear passion for achieving high guest measures.
• We want you to be the best and so we will give you the tools to manage your labour and cost margins. It's then up to you to show what you've got when it comes to driving sales and revenue and proactively using guest feedback to maximise opportunities.
• We're an innovative business so you'll also champion change and implement this with the team.
• Ideally, you'll come from a high-volume, guest facing leadership role with an understanding of delivering in a branded operation.
• If you want to be part of a dynamic management team and our vision, develop yourself in a market leading company and have the skills, personality and passion to create moments that matter for our teams and guests then apply now!

Inclusion & Diversity

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

General Manager – Afon Conwy – Brewers Fayre

Salary: Up to £47,500 (Opportunity to earn up to 50% bonus annually). Offering more than just a great career opportunity that starts with the very best induction training, there's a salary of up to £47,500, great discounts and benefits as well as the chance to earn 50% of annual salary in bonus.