General Manager

Recruitment Services UK; Liverpool; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading property management company in Liverpool seeks a General Manager to lead operations at a Build-to-Rent community. This role involves owning the entire resident experience, driving performance, and leading the on-site team. Ideal candidates are resourceful, communicative, and thrive in dynamic environments. Competitive salary plus performance-based bonus offered.

Benefits

Competitive salary

Performance-based bonus

Autonomy and trust

Qualifications

• Must embody resourcefulness, initiative, and discipline.
• Thrives in a fast-paced environment.
• Confident communicator who can lead and inspire.

Responsibilities

• Own site performance - financially, operationally, and culturally.
• Lead on-site team for exceptional resident experiences.
• Drive revenue growth through creativity.

Skills

Resourcefulness

Excellent communication

Commercial awareness

Problem solving

Time management

Data-savvy

Job description

Overview

General Manager

Sites: The James Liverpool

Work Week: Monday to Friday

Work Hours: 8am to 5pm or 9am to 6pm (and emergencies)

Work Type: Non-remote

Reports to: Chief Operating Officer (COO)

The James Liverpool Ethos

The James Liverpool are the Home of F*****g Great People.

The James Liverpool are building a fast-growing portfolio of residential communities that empower residents to reach their goals through the perfect balance of home and lifestyle.

The James Liverpool are a startup that moves fast, solves problems creatively, and never hides behind excuses. Challenges and opportunities to try solutions will come thick and fast. If that excites you rather than scares you, keep reading.

The Role

As General Manager, you\'ll lead operations at their community - a Build-to-Rent (BTR) building - on James Street, Liverpool. You\'ll take ownership of the entire resident experience - from enquiry to move-out - while driving performance across every aspect of the site.

This is a role for someone , resourceful, self-disciplined, and relentlessly curious. Someone who thrives in a fast-paced environment where every day is different and the playbook is still being written.

You don\'t need to come from property. You just need to share our ethos - and be the kind of person who finds a way, not an excuse.

What You\'ll be Doing

• Owning your site\'s performance - financially, operationally, and culturally
• Leading your on-site team to deliver exceptional resident experiences
• Keeping occupancy high and retention higher
• Driving revenue growth through creativity and commercial thinking
• Finding new ways to market, sell, and connect with people
• Building long-term relationships with residents, partners, and stakeholders
• Responding to challenges fast - whether it\'s a maintenance issue or a marketing opportunity
• Analysing site data and acting on insights
• Holding the team accountable while being hands-on yourself
• Ensuring compliance and safety standards are always met
• Reporting performance honestly and proactively to the COO

What We\'re Looking For

• A f*****g great person - that\'s non-negotiable. If you\'re not one,
• Someone who embodies resourcefulness, initiative, and discipline
• A doer who thrives when given autonomy and responsibility
• A confident communicator who can lead, inspire, and hold their own
• Someone who\'s commercially aware and can think like an owner
• Comfortable making decisions in uncertain situations
• Able to solve problems creatively with limited resources
• Excellent at time management, prioritisation, and follow-through
• Tech-literate and data-savvy

Experience

We don\'t mind if you\'ve never worked in property before. What matters is that you share our ethos, learn fast, and make things happen.

If you\'ve led teams, run operations, or delivered results in a demanding environment, you\'ll fit right in.

The Perks

• Competitive salary + performance-based bonus
• Autonomy, trust, and the opportunity to build something that matters
• A culture that celebrates and rewards performance

Summary

We celebrate diversity and welcome all qualified applicants regardless of their background