General Manager

Fairmont Hotels & Resorts; Liverpool; On-site; GBP 50,000 - 70,000; Full time

Job summary

A prominent hotel chain in Liverpool is seeking an experienced General Manager to lead their team and ensure exceptional guest experiences. The ideal candidate will have at least 5 years' experience in a similar role and a strong commercial focus. Responsibilities include overseeing hotel operations and cultivating a positive work culture. This position offers an opportunity to make a significant impact in a dynamic environment.

Qualifications

• Minimum 5 years’ experience as a General Manager in a comparable hotel environment.
• Commercially focused with a strong track record of delivering results.
• Passion for creating memorable guest experiences.

Responsibilities

• Lead, motivate, and grow a high-performing team that delivers excellence every day.
• Oversee all hotel operations, ensuring seamless service from front desk to F&B.
• Create a positive, inclusive culture where people love to work and grow.
• Drive revenue, profitability, and operational performance across all departments.
• Set and maintain the highest standards of guest experience and hotel presentation.
• Represent the hotel within the local community and build lasting relationships.

Skills

Team leadership

Operational excellence

Guest experience focus

Revenue management

Commercial insight

Job description

Company Description

General Manager - Novotel Liverpool Centre

Make your mark in the heart of Liverpool.

Novotel Liverpool Centre is looking for a General Manager ready to lead, inspire, and leave a lasting impact. If you’re driven, passionate about hospitality, and want to shape unforgettable guest experiences, this is your stage.

The hotel offers 180 modern rooms, 5 flexible meeting rooms, a vibrant restaurant and bar, and easy access to Albert Dock and The Beatles Story. Guests enjoy convenience, quality, and a touch of Liverpool’s energy in every stay.

Job Description

YOUR ROLE :

• Lead, motivate, and grow a high-performing team that delivers excellence every day.
• Oversee all hotel operations, ensuring seamless service from front desk to F&B.
• Create a positive, inclusive culture where people love to work and grow.
• Drive revenue, profitability, and operational performance across all departments.
• Set and maintain the highest standards of guest experience and hotel presentation.
• Represent the hotel within the local community and build lasting relationships.

Qualifications

YOUR SKILLS AND EXPERIENCE INCLUDE:

• Minimum 5 years’ experience as a General Manager in a comparable hotel environment.
• Commercially focused with a strong track record of delivering results.
• Passion for creating memorable guest experiences.

Additional Information

One more thing…

By working at the Novotel Liverpool Centre you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.