General Manager

BrewDog PLC; Liverpool; On-site; GBP 34,000 - 38,000; Full time

Job summary

A leading brewery and pub chain in Liverpool is seeking an experienced General Manager to lead their team, ensuring exceptional customer service and team performance. The ideal candidate will have a strong background in hospitality management and a passion for craft beer. The role offers competitive pay and comprehensive benefits, including profit sharing and staff discounts.

Benefits

Profit share – 10% of bar profits

Safe ride home support

Beer training support

50% off BrewDog products

Full menu for £4 while on shift

4-week sabbatical after every 5 years

Enhanced sick pay, life assurance, and more

Qualifications

• Proven experience in a managerial role in hospitality.
• Strong leadership skills to motivate and develop a team.
• Ability to manage profitability across the business.

Responsibilities

• Lead from the front, setting benchmark for customer service.
• Ensure all team members are motivated and reaching their goals.
• Manage overall profitability of the business.
• Lead an experienced management team across kitchen, floor and bar.

Skills

Customer service excellence

Team leadership

Profitability management

Job description

General Manager

BrewDog Liverpool, Lancashire, L1 4DE
£34000 - £38000
Full time
CLOSING SOON

OUR MISSION IS TO MAKE OTHERS AS PASSIONATE ABOUT GREAT BEER AS WE ARE

Benefits

• PROFIT SHARE – 10% of our bar profits shared with crew.
• SAFE RIDE HOME – £5 contribution to help crew return home after midnight.
• BEER TRAINING – support for internationally recognised Cicerone qualification.
• STAFF DISCOUNT – 50% off BrewDog Beers/Ciders, Wonderland Cocktails, BrewDog Merchandise, Soft Drinks; 25% off all other menu items.
• CREW FOOD – full menu for £4 when on shift.
• 4-WEEK SABBATICAL – after every 5 years additional 4 weeks off.
• AND A LOT MORE – enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family‑friendly policies, additional holiday days, pawternity leave, DE & I and crew forum groups, beer samples on some shifts.

Responsibilities

• Lead from the front, setting benchmark for customer service and training staff to deliver best experience.
• Ensure all team members are happy, develop themselves, reach goals and enjoy work.
• Manage profitability of the overall business.
• Lead an experienced management team across kitchen, floor and bar, supporting diverse skills and knowledge.
• Act as glue that holds team together, motivate them to improve daily and grow their careers.

The BrewDog Charter

• IT'S ALL ABOUT BEER. NO COMPROMISE – We make every BrewDog experience the best it can be.
• CREATIVITY IS OUR UNFAIR ADVANTAGE – New beers, new ideas, new standards.
• WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK – You get more done when you do it together.
• WE LISTEN. WE LEARN – No egos, just honesty and transparency.
• WITHOUT US WE ARE NOTHING – We play to win, and we have fun while doing it.

We love great craft beer. We want everyone to be as passionate about it as we are and our bars are at the heart of that mission. You'll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.