General Manager

Wadworth; Ledbury; On-site; GBP 150,000 - 200,000; Full time

Job summary

A family-run pub company is seeking a passionate General Manager for The Talbot Ledbury. This role involves leading a dynamic team, delivering exceptional customer service, and managing a busy pub and accommodation business. The ideal candidate will be an inspiring leader with strong organizational and commercial skills. Benefits include 33 days of holiday, a managers' bonus scheme, and flexible hours.

Benefits

33 days holiday

Managers bonus scheme

Enhanced company pension

Private Medical Insurance

25% discount on food, drink, and accommodation

Flexible hours

Double pay on Christmas Day

Wagestream

Waddies Rewards

Qualifications

• Inspiring leader who can engage and communicate with the team.
• Ability to manage priorities effectively.
• Experience in business planning to boost sales and profit.

Responsibilities

• Lead and manage the team at The Talbot Ledbury.
• Recruit, train, and develop team members.
• Balance wet trade, accommodation business, and food offerings.

Skills

Leadership

Organizational skills

Commercial awareness

Team building

Passion for customer service

Job description

At Wadworth we are all about Real Brewing, Real Pubs, Real People and Real Impact. We are a family business with 150 years of rich history, that has pubs across the South and West. We believe that our team are the key to the success of our business and are at the heart of everything we do.

We are looking for a creative & entrepreneurial General Manager to join and lead our team at The Talbot Ledbury, an iconic market town pub with rooms. As General Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.

The Talbot, with its striking Tudor façade, has stories to tell from as far back as 1596. It is situated in the historic market town of Ledbury in Herefordshire and benefits from 12 letting rooms, an enchanting dining room and a courtyard garden.

This is an exciting opportunity for a talented General Manager who is able to balance a thriving wet trade, a busy accommodation business with an expanding fresh food offer.

The key attributes we are looking for in the successful candidate are:

• Be an inspiring leader – who leads by example and can engage, excite and communicate clearly with your team.
• Be organised – with the ability to organise your own time to manage the priorities in your pub.
• Be commercially driven – the ability to build a business plan that grows the sales and profit of your pub with your Ops Manager and our support team.
• The ability to build a great team – recruit, train, develop and retain.
• Have a passion for what you do – determined and tenacious and in doing so, show the passion and drive to keep growing the sales and profit of your pub whilst executing your plans.

What are the benefits of joining the team at Wadworth?

• 33 days holiday
• Managers bonus scheme
• Enhanced company pension
• Private Medical Insurance
• Discount card offering 25% off food, drink and accommodation.
• Flexible hours
• Double pay on Christmas Day
• Wagestream
• Waddies Rewards – discount platform for employees