General Manager

Aramark Ltd; Kettering; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company is seeking a passionate Lead Food Manager to oversee the grocery shop floor and lead a team of food managers. This crucial role involves ensuring operational excellence, executing trading events, and fostering an inclusive environment. The ideal candidate will have experience managing teams in a fast-paced, customer-facing environment and will be comfortable handling complex people matters. This position offers various benefits, including bonuses and discount schemes.

Benefits

10-15% shopping discount

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension contributions

Share scheme

Wellbeing support

Cycle to Work scheme

Special offers on gym memberships

Qualifications

• Experience managing teams in a fast-paced environment.
• Ability to oversee store operations in a manager's absence.
• Skilled in handling complex employee relations issues.

Responsibilities

• Lead a team of food managers in a grocery shop.
• Execute trading events with store leadership.
• Ensure compliance and high standards in shopkeeping.
• Accountable for performance management of colleagues.

Skills

Leadership

Team Management

KPI Analysis

Inclusivity Advocacy

Customer Focus

Job description

Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands‑on, sleeves‑rolled‑up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next‑level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

• Lead a small team of food managers to manage the grocery shop floor in one of our supermarkets.
• Execute exciting trading events by working closely with the rest of the store leadership team; whether it’s Christmas or Easter you’ll help ensure we win.
• Regularly take full accountability for the store in the absence of a store manager, role‑model and coach for high standards and efficiency across the food hall.
• Manage compliance to processes and safety whilst bringing passion and flare for great shopkeeping and creating fantastic shopping experiences.
• You’ll be responsible for a large team of colleagues, ensuring they perform at their best, are present on the shop floor when we need them and that all people matters are conducted properly, whether it’s celebrating someone’s success or managing difficult situations.

What makes a great Lead Food Manager:

• A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same.
• Experience of managing managers in a fast‑paced, customer‑facing environment.
• An operator who is comfortable managing alone in the absence of more senior management.
• Driven to deliver high performance with a focus on efficiency and engagement.
• Confident in the use of data and understanding / interpreting KPI’s or other performance indicators and transforming these into meaningful actions.
• Is a champion of inclusivity putting it at the heart of what they do, using this passion to build an inclusive team and working environment.
• Comfortable in managing complex people matters such as: managing disciplinaries, performance issues or other similar employee relations issues.

An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. We provide our colleagues with resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Benefits:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
• An annual bonus scheme based on our and your performance.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4-7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.