General Manager

Retirement Villages; Highweek; On-site; GBP 150,000 - 200,000; Full time

Job summary

A provider of retirement communities in the UK seeks a General Manager to oversee operations at The Priory retirement village. This leadership position requires proven operational management experience, commercial acumen, and strong people leadership skills. You will ensure exceptional resident experiences while managing financial performance and community engagement. The role offers a competitive salary and benefits package, with opportunities for personal and professional development.

Benefits

Competitive salary

Benefits package

Opportunities for personal and professional development

Qualifications

• Proven leadership experience in operational management, hospitality, leisure, care, or a similar sector.
• Exceptional people leadership skills and ability to inspire a high‑performing team.
• Strong communication and stakeholder management skills.

Responsibilities

• Leading day‑to‑day operations and ensuring outstanding service.
• Developing and delivering business and operational plans.
• Managing the village's profit and loss account.

Skills

Leadership experience

Strong commercial acumen

People leadership skills

Service excellence passion

Communication skills

Job description

Overview

We are looking for a General Manager to lead the operations of The Priory, our beautiful retirement village in Abbottskerswell. This is a highly visible leadership role with responsibility for delivering best‑in‑class resident experiences, maximising financial performance, and ensuring the smooth running of all aspects of village life.

Responsibilities

• Leading day‑to‑day operations, ensuring outstanding service for residents and the wider community.
• Developing and delivering business and operational plans that align with RVG's mission, vision, and values.
• Managing the village's profit and loss account, driving revenue growth, controlling costs, and ensuring long‑term financial health.
• Championing hospitality excellence – from resident engagement to event programming and third‑party care partnerships.
• Overseeing facilities management, compliance, safety, and property maintenance to protect and enhance village assets.
• Building, leading and motivating your team, embedding a culture of accountability, inclusion, and continuous improvement.
• Acting as the face of RVG locally, nurturing stakeholder relationships and representing the brand positively in the community.

Qualifications

• Proven leadership experience in operational management, hospitality, leisure, care, property, or a similar sector.
• Strong commercial acumen with experience managing budgets and driving revenue.
• Exceptional people leadership skills – able to inspire, coach and develop a high‑performing team.
• A passion for delivering service excellence and creating thriving communities.
• Strong communication and stakeholder management skills.

Benefits

• A leading provider of independent retirement living communities across the UK.
• A supportive organisation with a clear purpose: to empower residents to live their best lives.
• Competitive salary, benefits package, and excellent opportunities for personal and professional development.

Apply Now

If you're a dynamic, commercially minded leader who thrives on making a difference, we'd love to hear from you.