General Manager

FMG Repair Services; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading automotive service provider in Greater London is seeking a General Manager to ensure site success while driving operational efficiency and customer satisfaction. The ideal candidate will lead a team of 23, optimizing workflow and managing KPIs. This role blends strategic insight with hands-on leadership in a fast-paced environment. The position comes with excellent benefits including a competitive salary, company car, and comprehensive well-being support. Join us and make a significant impact!

Benefits

Fantastic monthly bonus schemes

Company Car / Car Allowance

24 days annual leave plus public holidays

Free life assurance

Exclusive colleague-only vehicle leasing schemes

Pension & save-as-you-earn share scheme

Well-being services including 24/7 GP service

Financial Wellbeing app

Qualifications

• Experience in automotive repair or related industries.
• Ability to lead and motivate a high-performing team.
• Strong focus on operational excellence and quality service.

Responsibilities

• Take full responsibility for site success and profitability.
• Oversee operational and financial objectives.
• Foster a culture of accountability and high performance.

Skills

Leadership

Operational Management

Customer Satisfaction

KPI Management

Team Development

Job description

Salary : OTE £75k (Basic Salary + Company Car / Car Allowance + Bonus) + Excellent Benefits

Are you a dynamic leader with a passion for operational excellence and customer satisfaction? FMG Repair Services in Mitcham is looking for an experienced General Manager to take full responsibility for the success of our site, ensuring profitability, efficiency, and top-tier service. You will lead and motivate a high-performing team, oversee key operational and financial objectives, and drive continuous improvement across all aspects of the business. With a strong focus on quality repairs, customer service, and commercial growth, this is your opportunity to make a significant impact in a fast-paced, industry-leading environment.

As General Manager, working with a team of 23 colleagues including 8 technicians, you will optimise workflow, manage KPIs, and foster a culture of accountability and high performance. You'll work closely with senior leaders to ensure compliance with industry standards, develop business strategies, and recruit and develop top talent. If you’re a results-driven leader with experience in the automotive repair or related industries, this role offers the perfect blend of strategic and hands‑on leadership. Join FMG Repair Services and drive success—apply today!

Why choose FMG RS?

Of course, we offer a fantastic basic salary, but there’s much more to being a General Manager at FMG RS than just that. Some of our most popular benefits include (but aren’t limited to)…

• fantastic monthly bonus schemes !
• Company Car / Car Allowance
• 24 days annual leave plus public holidays and also an extra day off to celebrate your birthday !
• free life assurance (x2 your basic salary)
• exclusive colleague-only vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• A Benefits App giving a huge range of retailer discounts and cashback deals
• well‑being services (incl. 24 / 7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach !

We’re going places …

• We’re part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain, few other businesses can offer you the volume, variety and long‑term security as us;
• You’re rewarded for your part in our success - lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes ;
• We invest in you - We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too;
• We’re growing - it’s an exciting time for the industry and we’re committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres ;