General Manager

LEAFLIFE LTD; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A dynamic food service company in Greater London is seeking an experienced General Manager to oversee store operations. The ideal candidate will ensure exceptional customer service, manage staff effectively, and maintain financial performance while adhering to health and safety standards. This full-time role offers a competitive salary starting at £30,000 annually, along with benefits including a bonus program, staff discounts, and opportunities for career advancement.

Benefits

50% discount at any location

Complimentary meal during shifts

28 days of annual leave

Opportunities for skill development

Qualifications

• Must have experience in managing store operations with a focus on customer service.
• Advanced English language skills required.
• Full-time commitment Monday to Friday.

Responsibilities

• Drive overall store profitability and align sales targets.
• Train and manage the team to reflect Urban Greens culture.
• Resolve customer conflicts using a customer-first approach.
• Implement improvements based on customer feedback.
• Control costs and evaluate supplier performance.

Skills

Customer service excellence

Team management

Profitability alignment

Job description

About Us

Urban Greens leads the salad revolution in London, bringing people together with real ingredients, unbeatable flavour and a community who care.

Position: General Manager

We seek an experienced General Manager to oversee store operations, ensuring exceptional customer service, staff management, strong financial performance and compliance with health & safety.

Key Responsibilities

• Drive overall store profitability, aligning sales targets and innovating growth.
• Train, develop and day‑to‑day manage the team, embedding Urban Greens culture.
• Deliver customer service excellence, resolving conflicts with a customer‑first approach.
• Monitor feedback, implement improvements and maintain high food quality and health‑safety standards.
• Control costs, manage COGS and labour, evaluate supplier performance and uphold brand reputation.

Qualifications

Experience: Required

Languages: English – Advanced

Employment: Full‑time

Schedule: Monday to Friday

Salary: From £30,000 yearly

Benefits: Bonus

Benefits

• 50% discount at any Urban Greens location
• Complimentary meal during your shift
• 28 days of annual leave
• Opportunities for skill development and career advancement
• Competitive salary + exciting bonus programme