General Manager

NHS; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading care provider in the UK is seeking a dedicated General Manager to oversee exceptional person-centred care in South-East London/Kent. The role requires a minimum of four years of experience in a care environment, excellent leadership and management skills, and effective communication abilities. Responsibilities include staff recruitment, budget management, and ensuring high-quality care standards. Join a passionate team committed to creating meaningful lives for residents. Opportunities for professional growth in a supportive environment await you.

Benefits

Supportive work environment

Opportunities for career development

DBS check covered by employer

Qualifications

• Minimum of four years of experience in a similar care environment.
• Excellent leadership and management skills.
• Ability to communicate effectively verbally and in writing.
• Competence in IT.

Responsibilities

• Ensure consistent delivery of high-quality, person-centred care.
• Recruit and develop staff within the Home.
• Act as a focal point for residents, relatives, and healthcare professionals.
• Manage budgets and ensure safe staffing levels.
• Provide ongoing inspirational leadership to the staff team.

Skills

Leadership and Management

Effective Communication

IT Competence

Adaptability

Education

Leadership and Management Level 5 or equivalent

Job description

The General Manager role at Avery Healthcare is focused on leading and inspiring a team to deliver excellent person‑centred quality care to residents in a safe, caring and stimulating environment, while meeting regulatory requirements, professional and statutory standards, and business performance targets.

The successful candidate will have a minimum of four years of experience in a similar care environment, possess excellent leadership and management skills, and be able to communicate effectively and be competent in IT.

Main duties of the job

As the General Manager, your responsibilities will include ensuring the consistent delivery of high-quality, person-centred care, recruiting and developing staff, acting as a focal point for residents, their relatives, and healthcare professionals, managing budgets, and providing inspirational leadership to the staff team.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together.' They are committed to creating a supportive and inspiring environment where employees feel valued and empowered, and they are passionate about offering exceptional care across their growing network of over 100 homes.

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents lives every day. Your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We’re now looking for a warm, enthusiastic, and dedicated individual to join our award‑winning team as a General Manager in the South‑East London / Kent region. If this sounds like the place for you, we’d love to hear from you!

Your focus as General Manager will be to lead and inspire a team to deliver excellent person‑centred quality care to residents in a safe, caring and stimulating environment, whilst meeting regulatory requirement, professional and statutory standards, and business performance targets.

Other responsibilities will include:

• Ensuring the consistent delivery of high-quality care, person centred care and ensuring residents receive care based on best practice.
• Being responsible for the ongoing recruitment, retention, and development of staff within the Home.
• Acting as a focal point for contact with residents, their relatives, and visitors, as well as health and social care professionals involved in residents wellbeing.
• Ensuring safe staffing levels are reviewed and maintained in accordance with both occupancy and dependency.
• Providing on‑going inspirational leadership and management to the staff team.
• Ensuring costs are well managed and maintained within budgetary controls, by reviewing regularly and monitoring stock.

About you

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidate must:

• Have a minimum of four years of experience in a similar care environment.
• Have Leadership and Management Level 5 or equivalent.
• Possess excellent leadership and management skills.
• Have the ability to communicate effectively verbally and in writing, and be competent in IT.
• Be adaptive and flexible to cover a range of responsibilities at short notice.

About Avery

At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of “creating meaningful lives together,” we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

The ideal candidate must have a minimum of four years of experience in a similar care environment, a Leadership and Management Level 5 qualification or equivalent, excellent leadership and management skills, the ability to communicate effectively verbally and in writing, and be competent in IT.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.