General Manager

Everlast Gyms; Epsom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fitness company in Epsom is seeking a Club Manager to oversee daily operations and lead a high-performing team. This full-time role requires strong leadership and communication skills, with a passion for fitness and wellness. Responsibilities include driving revenue, maintaining exceptional member experiences, and ensuring outstanding safety standards. The ideal candidate will have management experience in the fitness industry and a Level 2 Fitness Qualification. The position offers substantial development opportunities and recognition for top performers.

Benefits

20% discount across all Frasers Group fascias

Free Everlast Gym membership

Monthly recognition and bonuses

Training & development with funded qualifications

Qualifications

• Passion for health, fitness, and wellness.
• Minimum 1 year’s management experience in the fitness industry.
• Flexibility to work evenings, weekends, and Bank Holidays.

Responsibilities

• Recruit, train, and develop an ambitious team.
• Own membership growth and all revenue streams.
• Ensure operational processes are delivered to high standards.
• Maintain cleanliness, presentation, and safety standards.

Skills

Leadership

Interpersonal skills

Commercial awareness

Problem-solving

Education

Level 2 Fitness Qualification

Job description

Company Description

This is a full-time leadership role, accountable for the day-to-day running of your club. You’ll lead from the front across sales, service, and operations, setting the pace for high standards, driving all revenue streams, and delivering an exceptional experience for every member.

With a sharp eye for detail, a fearless approach, and the ability to OWN IT, you’ll recruit, develop, and inspire a high-performing team capable of consistently achieving KPIs and taking the member journey to the next level.

What's in it for you?

• 20% discount across all Frasers Group fascias
• Free Everlast Gym membership
• Monthly recognition: Everlast Champions & Frasers Group Champion (double salary month for winners)
• Training & development with funded qualifications (L3 & L5 in Management & Leadership)
• Enhance your fitness knowledge through product training and the opportunity to deliver PT & group sessions
• A fearless, ambitious culture that celebrates progression

Job Description

What You’ll Do

Lead & Elevate: Recruit, train, and develop an ambitious team, giving regular, constructive feedback to maximise performance.

Drive Results: Own membership growth, secondary spend, and all revenue streams to maximise overall profitability.

Deliver Exceptional Experiences: Lead by example on the gym floor and reception, ensuring every visit feels elevated and personal.

Operate with Precision: Ensure all operational processes (daily, weekly, monthly) are delivered to the highest standard, consistently.

Champion Standards: Maintain outstanding cleanliness, presentation, and safety standards at all times.

Engage & Motivate: Build team buy-in to national focuses and campaigns (#WorkoutWednesday, #WeCommunicate).

Problem Solve Fearlessly: Stay resilient, agile, and solutions-driven in the face of challenges.

Compliance & Safety: Oversee all policies and procedures, including Health & Safety and pool plant operations.

Qualifications

What You’ll Bring

• Passion for health, fitness, and wellness
• Level 2 Fitness Qualification (desirable)
• Minimum 1 year’s management experience in the fitness industry
• Strong leadership qualities with the ability to adapt communication & management style
• A member-first mindset with exceptional interpersonal skills
• Commercial awareness and the drive to deliver results
• Positivity, resilience, and a fearless solutions-driven approach
• Flexibility to work evenings, weekends, and Bank Holidays as required

Additional Information

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly and take the team with you
• Own it and back yourself - own the basics, own your role and own the results
• Be relevant - Relevant to our people, our partners and the planet