General Manager

Skanska UK Plc; England; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading construction and project development company in the UK is seeking a General Manager – Hard Services FM. This pivotal role involves leading the growth of their Facilities Management portfolio, focusing on strategic improvements, project mobilisations, and operational excellence across services. The ideal candidate will have experience in Hard FM service delivery and proven leadership skills. The company promotes diversity and flexibility within its workforce.

Qualifications

• Proven leader with experience managing Hard FM services.
• Experience with large-scale mobilisations and contract P&L.
• Background in diverse FM sectors with a record of successful change.

Responsibilities

• Drive operational excellence and lead strategic initiatives.
• Full P&L accountability for delivering Hard FM services.
• Support contract teams to enhance delivery through innovation.

Skills

Commercial acumen

Operational leadership

Experience in Hard FM service delivery

Strategic change management

Education

Relevant professional qualification

Job description

Skanska, one of the world’s leading project development and construction groups, is an

inclusive and responsible business that is helping to build a better society.

Due to growth within our Facilities Management contracts we’re looking for a General Manager – Hard Services FM, to be based in and around South UK .

This key role will see You lead and support the growth of our FM portfolio, driving work-winning initiatives and overseeing smooth project mobilisations. In the early stages of your role, you’ll focus on the strategic, continuous improvement of existing term projects and programmes—working closely with Skanska Building Services portfolio leads. This includes spearheading key projects to enhance FM technology, systems development, supply chain partnerships, productivity, and operational procedures.

This is a pivotal leadership role where you'll drive operational excellence and lead strategic initiatives across our portfolio.

In this senior‑level position, you’ll lead the development and delivery of high‑performing facilities management solutions across hard services, with a potential oversight of soft services and project works. You’ll play a key role in:

• Leading the strategic improvement of existing term projects and mobilisations.
• Shaping and executing initiatives across FM technology, supply chain partnerships, and operational procedures.
• Driving profitability, productivity, and cultural excellence across the portfolio.

What you’ll do:

• Full P&L accountability for projects, delivering Hard FM (and potentially Soft FM) services with excellence.
• Lead technical compliance, health and safety, quality, and environmental performance.
• Support contract teams to enhance delivery and work‑winning through innovation and operational insight.
• Apply your expertise in lifecycle works, small works, data‑driven decision making, and FM mobilisation.
• Set and monitor performance targets, proactively managing risks and maximising contract profitability.

What you’ll bring to the role:

• A proven leader with strong commercial and operational acumen.
• Experience managing Hard FM service delivery, contract P&L, and large‑scale mobilisations.
• A background across diverse FM sectors with a track record of successful strategic and cultural change.
• A relevant professional qualification is preferred.

Eligibility for Security Clearance (SC) – essential for this role (you must have resided in the UK for the past 5 years)

This role requires a minimum level of security clearance and may also require a higher level of National Security Vetting. You should be aware that certain levels of clearance or specific projects and/or sites have UK residency requirements; and any dual or multiple nationalities must be declared. Any persons who do not fulfil these residency requirements may be unable to obtain the required level of clearance and would not be eligible to undertake this role.

Equal opportunities

We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high‑performing teams. We call it Naturally Skanska.

We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.

Reasonable adjustments

We would like you to perform at your best at every stage of our recruitment process. Please contact us using [e-mail] if you require any adjustments that would support you throughout your application.

More information about the role

Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: [e-mail]

The closing date for this vacancy may be subject to change any time at the sole discretion of the business.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.