General Manager

Shepherd Neame; Elmbridge; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading brewery company in the United Kingdom is seeking a General Manager to join their team. The successful candidate will lead a dedicated team, ensuring exceptional customer service and achieving business objectives. The role offers a competitive salary, live-in accommodation if required, and a range of employee benefits, including health care and discounts. This is a fantastic opportunity for someone looking to develop their career within a vibrant and historic company.

Benefits

Competitive annual salary package

Private live-in accommodation if required

Bonus scheme

Private health care scheme

Early wage withdrawal scheme

25% discount on food and drink

Flexible working hours

Company pension plan

Opportunities for career development

Qualifications

• Previous experience managing a team in hospitality or service.
• Ability to create an inclusive culture and lead a team.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and develop the team to ensure excellent customer service.
• Achieve key business objectives for the site.
• Foster a positive and inclusive work culture.

Skills

Team leadership

Customer service

Hospitality experience

Flexibility

Job description

Shepherd Neame is on the lookout for a General Manager with bags of personality to join our team, so if you have previous experience of managing a team from within either the hospitality or a service led environment and you are looking for a new and rewarding challenge; this may be just the job for you.

As an ambassador for our brand, you will create an inclusive culture within the business, leading and developing your team to ensure that they offer excellent customer service at every opportunity. With the support of your Operations Manager you will strive to achieve key business objectives within your individual site whilst delivering continued growth, customer satisfaction and success.

WHATS IN IT FOR YOU?

• Competitive annual salary package
• Private live in accommodation if required
• Bonus scheme
• Private health care scheme
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100's of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office
• Flexible working hours

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

Working Together

• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?

Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.