General Manager

Hartford Care; Downton; On-site; GBP 60,000 - 65,000; Full time

Job summary

A healthcare provider in Downton is seeking a General Manager to oversee operations at a 55-bed nursing home. The role includes ensuring high standards of care, compliance with CQC regulations, and managing the staff team. Ideal candidates will have leadership experience in care settings and a Level 5 Diploma in Leadership for Health and Social Care. Competitive salary offers and benefits such as life insurance and sick pay are provided.

Benefits

Occupational sick pay

Free meals on shift

Annual pay reviews

Life Insurance

Enhanced maternity and paternity pay

Recruitment referral fee

Blue Light discounts

Free DBS Check

Salary sacrifice schemes

Access to Wagestream

Qualifications

• Proven leadership experience in a residential care setting.
• Solid understanding of CQC requirements and person-centred care principles.
• Demonstrated ability to lead and develop a team.

Responsibilities

• Lead and manage all operational, financial, and care-related functions of the home.
• Ensure full compliance with CQC Fundamental Standards.
• Deliver high-quality, person-centred care.
• Oversee recruitment, training, and performance management.
• Manage occupancy levels and maintain quality assurance.

Skills

Leadership experience in a residential care setting

Understanding of CQC requirements

Communication skills

Organisational skills

Time management skills

IT skills

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

Salary

• £60k plus bonus (non-clinical candidates)
• £65k plus bonus (clinical candidates)

We are seeking a dynamic, experienced, and compassionate General Manager to lead and manage the day-to-day operations of a 55 bed nursing home in Downton, Salisbury (SP5 3PP). You will take full accountability for clinical and non-clinical operations, ensuring exceptional care standards and regulatory compliance while promoting a warm, person-centred environment for residents and staff.

Key Responsibilities

• Lead and manage all operational, financial, and care-related functions of the home
• Ensure full compliance with CQC Fundamental Standards, company policies, and other regulatory requirements
• Deliver high-quality, person-centred care that supports residents’ physical, emotional, and spiritual well-being
• Oversee recruitment, training, supervision, and performance management of the staff team
• Ensure accurate care planning, medication administration, and safeguarding practices
• Manage occupancy levels, liaise with external stakeholders, and promote strong community links
• Maintain rigorous quality assurance systems through regular audits, meetings, and reporting
• Be a visible, positive role model, upholding the values and brand standards of the organization

What We’re Looking For

• Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
• Proven leadership experience in a residential care setting
• Strong understanding of CQC requirements and person-centred care principles
• Excellent communication, organisational, and time management skills
• Demonstrated ability to lead and develop a team
• Solid IT skills and confidence managing budgets and resources
• Experience supporting residents living with dementia
• A flexible, hands-on approach to care home management
• NMC PIN is desirable

Why work for us?

• Occupational sick pay
• Free meals on shift in care homes
• Annual pay reviews
• Life Insurance
• Enhanced maternity and paternity pay
• Recruitment referral fee
• Blue Light discounts
• Free DBS Check
• Salary sacrifice schemes
• Access to Wagestream - access to earned wages before payday and schemes to help you save.

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.