General Manager

JD GROUP; Coventry; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fitness company in Coventry is seeking a Gym Manager to lead their team and drive business growth. The successful candidate will ensure compliance with standards, recruit fitness coaches, and maintain exceptional customer service levels. Proven management experience in the leisure industry is essential, along with a passion for customer care and sales. This role offers the chance to develop your leadership in a vibrant gym environment.

Qualifications

• Proven management experience within a leisure-related industry.
• Passionate about customer service and inspirational leadership.
• Experience in driving sales and local marketing.

Responsibilities

• Ensure adherence to Health and Safety policies.
• Recruit and manage a team of Fitness Coaches.
• Drive and maximize sales and secondary revenue.
• Maintain gym cleanliness and standards.

Skills

Management experience

Customer service

Sales driving

Team management

Job description

Overview

Role overview: This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team.

Responsibilities

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
• Hold regular team meetings to aid development and keep everyone updated.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spending revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team enjoy themselves whilst at work.
• To always be an ambassador of JD Gyms.

Qualifications

• Must have a proven and successful track record of management experience within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.
• Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function