General Manager

Simmons Bar; City of Westminster; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading hospitality venue in Westminster is seeking a General Manager to oversee operations and enhance the guest experience. The role involves managing the P&L, leading a team, and ensuring high standards of service. Ideal candidates will have proven experience in hospitality management and strong leadership skills. This position offers a competitive salary along with generous perks and bonuses.

Benefits

Basic salary of £34,000- £40,000

Generous bonus scheme

50% staff discount during Happy Hour

Flexible shift patterns

Great progression opportunities

Regular staff gatherings and parties

Exciting incentives, including trips abroad

Qualifications

• Proven experience in hospitality management, preferably in a bar or restaurant setting.
• Strong leadership skills with the ability to train and motivate a team.
• Excellent communication and interpersonal skills.

Responsibilities

• Ensure bar operates effectively, maximizing guest satisfaction.
• Manage financial targets and create business plans.
• Conduct training for new management staff.

Skills

Hospitality management

P&L management

Team leadership

Guest experience enhancement

Staff training and development

Job description

What we offer

• Basic salary of £34,000- £40,000
• Generous bonus scheme
• 50% staff discount, including during our award-winning Happy Hour!
• The Top Shelf discounts and perks platform
• Flexible shift patterns
• Great progression opportunities
• Regular staff gatherings and parties
• Exciting incentives, including trips abroad!

Our values

• We care about people. We own our actions. We are open in our thoughts. We are skilled at hospitality. We are the party starters.

About you

As the General Manager at Simmons, your primary responsibility is to ensure that your bar consistently delivers an environment and experience that exceeds our guests' expectations during every visit. You will be held accountable for managing the P&L, meeting financial targets, and developing a tailored business plan for your venue.

Main Responsibilities

• Interact with guests to create a memorable experience, actively seeking their insights to enhance their time in your venue.
• Collaborating with the Employee Experience manager to keep your team engaged and manage staff turnover below a quarterly target percentage.
• Conducting HR meetings with the guidance of the People team.
• Supporting the People Team by training new management trainees in the business.
• Working alongside the Talent Partner to identify and hire the best team for your venue.
• Ensuring your venue meets the required standards in accordance with company policy.
• Keep accurate records of incidents, report in line with company policy, and escalate when necessary.
• Fully manage the P&L, create, and deliver 90-day business plans.
• Collaborating with the L&D team to deliver an upskilling training plan for your team.
• Monitor the atmosphere to guarantee cleanliness, appropriate music and lighting levels, and a comfortable temperature for our guests.
• Complete specific projects aligned with the business plan, organise weekly management meetings, and monthly team meetings, focusing on effective communication.
• Operate the venue within its licensing limits, and collaborate with the Deputy to manage stock for achieving sales and GP targets.
• Prioritise guest experience in all daily duties and maintain a safe work environment, resolving any issues promptly.
• Oversee the door team daily to ensure a welcoming arrival and a positive experience for every guest.
• Complete weekly rotas in advance, aligning with labour targets.
• Compile weekly sales reports for the Area Manager and identify successes and challenges faced.
• Execute all reasonable tasks requested by your direct line manager and/or the extended Ops Team.

This is not an exhaustive list and other duties will fall within the remit as assigned by your line manager.

Interview process

• Initial phone/video call with our Vibe and Hire Lead.
• Psychometrics test to discover strengths and development areas.
• SWOT analysis of assigned venue and to be presented to the Area Manager at 1st stage interview.
• Final stage interview with the Ops Director.

Applying is easy, simply click apply, fill in your details and upload your CV!