General Manager

Honi Poke; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular food service company in London seeks a passionate General Manager to lead the team and ensure exceptional service and food quality. In this full-time role, you will manage performance using KPIs, control costs, and foster a vibrant work environment. Strong communication and teamwork skills are essential. The ideal candidate is entrepreneurial, customer-focused, and capable of leading by example.

Benefits

KPI rewards

Free meal

Staff and family discounts

Qualifications

• Experience in a management role within a food service environment.
• Ability to communicate effectively in English.
• Entrepreneurial mindset and calm under pressure.

Responsibilities

• Accountable for the business performance of the shop.
• Manage controllable costs to hit targets.
• Drive shop performance through KPIs and team development.
• Oversee stock control and inventory management.
• Oversee stock control and inventory management.

Skills

Confident communicator

Detail-focused

Team builder

Solutions-driven

Customer-obsessed

Job description

At Honi Poke, our General Managers are the heart of the shop, energising the team, delighting our guests, and ensuring we serve fresh, feel‑good food every day. As a General Manager, you’ll be accountable for the business performance of your shop.

Core Responsibilities

• Build a profit plan that keeps People, Hospitality, and Quality front and centre.
• Manage controllable costs like labour and waste to hit targets.
• Use KPIs to drive shop performance through regular review and team development.
• Work closely with your Area Manager to continuously improve performance.
• Oversee stock control and inventory management to ensure availability and minimise waste.

This is You

• A confident communicator who leads with honesty and energy.
• Detail‑focused, spotting the small stuff that makes a big impact.
• Comfortable working across all roles, from mise en place to leadership.
• A true team builder who brings people together and earns their trust.
• Passionate about food, service, and creating a great place to work.
• Entrepreneurial, solutions‑driven, customer‑obsessed, and calm under pressure.
• Always listening, learning, and helping others grow.

If you’re reading this and thinking, “This is me”, we’d love to hear from you. Get in touch and let’s talk!

Experience: Required
Languages: English – Advanced
Employment: Full‑time
Schedule: Monday to Sunday / 8am to 11pm
Benefits: KPI's, Free meal, staff and family discounts.

About Honi Poke

We’re passionate about bringing the taste of the Hawaiian islands straight to your table!