General Manager

Lantana Limited; City Of London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A popular restaurant group in London is seeking an experienced General Manager to oversee shifts and manage a diverse team. This role involves ensuring customer satisfaction, providing training, and maintaining financial accountability. The ideal candidate will have demonstrated leadership skills in hospitality and a commitment to developing their team. Perks include quarterly bonuses, team meals, a birthday day off, and generous discounts across all restaurants. A proof of right to work in the UK is required.

Benefits

Quarterly performance bonus

Overtime pay

Annual CODE app subscription

50% discount in all restaurants

Team meals from menu

Extra day off on birthday

Qualifications

• Experience in leading and managing a team in a hospitality environment.
• Proven ability to motivate and train team members.
• Strong understanding of customer service excellence.

Responsibilities

• Lead and manage shifts effectively.
• Recruit and train team members.
• Ensure customer satisfaction and safety.

Skills

Leadership

Team Management

Customer Service

Financial Management

Job description

Lantana are a collection of Australian-founded restaurants in the heart of London. We are famous for our brunches but are incredibly proud of our entire Australian-inspired menu, not to mention our speciality coffee!

We care deeply about our customers and our teams, and this has created a very special culture within the business; we would love to tell you more about it!

We are currently recruiting for a General Manager to join us; could it be you?

What You’ll Be Doing:

• Leading and managing shifts in a controlled but relaxed way
• Recruiting, motivating, training and retaining your team
• Taking accountability for keeping customers happy, everyone safe, and the finances on point
• Working closely with your kitchen to unite FOH and BOH
• Being hands‑on in our restaurants

What We’ll Be Doing In Return:

• Offering a quarterly performance bonus of up to 20% of your salary
• Paying overtime!
• Developing your skills for whatever your future career might be; with us or elsewhere
• An extra day off on your birthday (or the day after….)!
• Serving team meals that are always from the menu
• Providing an annual CODE app subscription
• Giving 50% discount in any of our restaurants
• Enrolling you onto the Hospitality Action Support Group
• Celebrating with you at team parties

You must have proof of right to work in the UK to join us.

Lantana is proud to be a London business and wishes to support the communities that it operates in. It will do this by giving priority to those that live within London or Greater London, which will also have additional environmental benefits.

Lantana values a diverse workforce and believes that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. Please let us know if we can support you in any specific ways to apply to join us.