General Manager

Pizza Pilgrims; City Of London; On-site; GBP 47,000; Full time

Job summary

A well-known pizza company in London is looking for a Restaurant General Manager to create lasting pizza memories and manage operations. Responsibilities include P&L management, recruitment, stock management, and ensuring guest satisfaction. Ideal candidates are passionate about hospitality, have strong leadership skills, and value diversity and inclusion in the workplace. The role offers competitive salary and exciting perks.

Benefits

Salary up to £46,500 + tronc + bonus

45hr week over 5 days

Extra day holiday for each year of service up to 5 years

Team trips to Naples

Free food & espresso daily

Company-wide parties every year

Free pizza for friends at work

Qualifications

• Experience in restaurant management and creating positive team culture.
• Ability to manage P&L and stock effectively.
• Strong leadership and team training skills.

Responsibilities

• Manage P&L and drive business performance.
• Lead recruitment initiatives and develop team members.
• Ensure stock management and quality control standards are met.
• Gather and respond to customer feedback effectively.

Skills

P&L Management

Recruitment and Internal Development

Stock management

Team training

H&S, Food quality & audit management

Customer feedback

Business planning & reporting

Job description

14 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on…

Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle, to make the best Neapolitan pizza every day.

At Pizza Pilgrims, we aspire to create an inclusive environment where everyone can be themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do!

We work hard because we think pizza makes people happier. As a Restaurant General Manager, you’ll be a specialist in creating lasting pizza memories, amazing pizzeria vibes, for every guest to leave with a full belly, and already planning their next visit. Your responsibilities will also include;

• P&L Management.
• Recruitment and Internal Development
• Stock management.
• Team training.
• H&S, Food quality & audit management
• Customer feedback.
• Business planning & reporting.

Whilst skills are important, representing our values is just as important too. These shape our team culture.

• ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team.
• ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work.
• ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong.
• ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work.

Don’t take our word for it. In our most recent ‘happiness survey’ (teamfeedback survey)…

• Over 200 people said the thing they love most about working at Pilgrims is their team.
• Over 100 people said their favourite pizza perk was the amount of free pizza they get.
• Nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims.

What's in it for you?

• Salary up to £46,500 + tronc + bonus.
• 45hr week over 5 days
• Serious career development - We are opening 4 pizzerias this year & next.
• On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years).

Some of our favourite Pizza Perks include…

• 1 extra day holiday as “Happiness Day” so you can do something that you love and makes you happy outside of work.
• Team trips to Naples & beyond to meet suppliers & try new pizzerias
• A tasty bonus every time you refer a friend to join.
• Free food & espresso every day - whole menu available & also deals with other restaurants
• A free after-work drinks (soft, beer or gin)
• 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!)
• Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends.

So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon.

Ciao!