General Manager

David Lloyd Clubs; City of Edinburgh; On-site; GBP 200,000 +; Full time

Job summary

A leading health and wellness group in the UK is seeking a passionate General Manager to operate clubs and ensure an excellent member experience. Responsibilities include leading operations, managing a large team, and implementing improvement plans. Ideal candidates will have experience in service delivery and a passion for customer service. This role offers competitive perks and a supportive work environment.

Benefits

General Manager Bonus Scheme

33 days holiday (including Bank Holidays)

Private Medical Insurance

Free Club Membership for you and your family

Discounts on Swimming, Tennis Lessons, and Personal Training

Unlimited 50% discount on food and drinks

Opportunities for Career Advancement through internal training

Wagestream App: Get paid on demand

Access to our Benefits Suite

Qualifications

• Proven experience managing a large operational service delivery facility.
• Experience managing a large team of employees, including Managers.
• Exposure to financial planning and management.

Responsibilities

• Ensure an excellent experience for club members every day.
• Lead a culture of excellence in operations.
• Develop and implement club actions and improvement plans.

Skills

Leadership

Collaboration

Customer service

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate General Manager to join our team! As a General Manager, we are looking for an inspirational leader to operate our clubs, ensuring our members have an excellent experience every day, 7 days a week. Whilst always leading a culture of excellence, you will work alongside club support and your regional management team to share your knowledge and expertise, to not only ensure ways of working, but also create and implement club actions and improvement plans against key metrics.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks :

• General Manager Bonus Scheme
• 33 days holiday (including Bank Holidays)
• Private Medical Insurance
• Free Club Membership* for you and your family"
• Discounts on Swimming, Tennis Lessons, and Personal Training
• Unlimited 50% discount on food and drinks
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you :

• Is an inspirational leader with collaboration skills.
• Has proven experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience managing a large team of employees, including Managers.
• Exposure to financial planning and management.
• Passionate about customer service.

Join us and help us create a thriving and inclusive culture . Together, we're more than a Club!