General Manager

The Ivy Collection; Chester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious restaurant group in Chester is seeking a passionate General Manager to lead the opening of their newest location. The ideal candidate will have substantial experience in managing large teams and ensuring exceptional guest service. Your role will involve budget management, inspiring staff, and enhancing profitability. This position offers competitive pay and benefits, including an annual bonus and career development opportunities.

Benefits

100% GM discount for you and friends

Competitive industry pay

Annual bonus based on site performance

Extra holiday allowance

Career development and training opportunities

Qualifications

• Proven experience managing a large team in a busy restaurant environment.
• Ability to lead by example and inspire your team.
• Excellent English language skills.

Responsibilities

• Lead opening of a new restaurant and manage expectations.
• Budget management and cost control.
• Build strategic relationships with stakeholders.

Skills

Team leadership

Guest service

Budget management

Communication

Problem-solving

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

After a year of strong growth in 2025, we are delighted to begin 2026 with the launch of our newest restaurant in Chester.

At The Ivy Collection, we combine elegant dining with vibrant hospitality to create standout experiences across the UK and beyond.

We are looking for a passionate General Manager to lead the opening and be part of one of the UK's most exclusive restaurant brands

Benefits & rewards:

• 100% GM discount for you and up to 3 friends when you dine in our restaurants.
• Competitive Industry pay (based on salary & Tronc)
• Additionally, all managers receive an element of variable tronc
• Annual Bonus based on site performance.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your role as a General Manager:

• Understand the guest and how to efficiently manage their expectations.
• To have a great front-of-house presence, be a leader and inspire your team.
• Fully understand and be able to articulate the financial targets.
• Establish and maintain realistic budgets and identify ways to improve profitability and manage cost controls effectively.
• To demonstrate an up-to-date and in-depth understanding of the industry
• Identify business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand.
• Build and maintain strategic relationships with internal and external stakeholders.

About you:

• You have proven previous experience managing a large, structured team in a high-paced, high-volume restaurant
• You’ll lead by example, inspiring and mentoring your team to work as one and making sure morale and welfare stay as high as the standard of service at all times
• You have the confidence to go the extra mile
• You love to wow guests with exceptional service
• You have excellent English language skills

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.