General Manager

Compass Group; Chester; On-site; GBP 43,000 - 50,000; Full time

Job summary

A leading hospitality company is seeking an experienced General Manager for their Chester location. The role requires strong leadership skills to oversee daily operations and a commitment to exceptional service. The ideal candidate will have proven management experience in hospitality or contract catering, alongside a strong financial acumen. This position offers numerous benefits, including a contributory pension scheme and discounts on various brands, as well as the opportunity to grow within the company.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Healthcare benefits

Travel discounts

Discounts on food shopping

Cinema ticket discounts

Cash rewards on spending

Free wellness and mindfulness classes

Qualifications

• Proven management experience within hospitality or contract catering.
• Strong financial acumen with the ability to interpret data.
• Confident communicator with excellent client-facing skills.

Responsibilities

• Oversee daily hospitality operations ensuring exceptional service.
• Build and develop a motivated, high-performing team.
• Lead on financial performance, budget forecasting, and cost control.
• Drive marketing and engagement initiatives to boost customer satisfaction.
• Act as primary contact for the client, maintaining positive relationships.

Skills

Management experience

Strong financial acumen

Engaging communication skills

Results-driven mindset

People-focused leadership

Job description

General Manager - Chester

Salary: £43,000

Hours: Monday-Friday, 7:00am-3:30pm

We're looking for an inspiring and commercially‑minded General Manager to lead a strong team and elevate our service to the next level at our Chester location. This is a fantastic opportunity for a personable, client‑facing leader who combines operational excellence with strategic thinking and a passion for hospitality.

What you'll do:

• Oversee daily hospitality operations, ensuring exceptional service and consistent standards.
• Build and develop a motivated, high‑performing team, creating a culture of pride and accountability.
• Lead on financial performance: forecasting, budgeting, cost control and delivering agreed targets.
• Bring creative thinking to menu development, service delivery and guest experience.
• Drive marketing and engagement initiatives to boost visibility and customer satisfaction.
• Act as the primary point of contact for the client, maintaining a positive, professional relationship.
• Continuously seek opportunities to innovate, streamline processes and enhance service quality.

What we're looking for:

• Proven management experience within hospitality or contract catering.
• Strong financial acumen with the ability to interpret data and turn insights into action.
• A confident, engaging communicator with excellent client‑facing skills.
• Results‑driven mindset with the creativity to introduce fresh ideas and improvements.
• A people‑focused leader who can support, coach and empower their team.

If you're an energetic, forward‑thinking leader ready to shape the future of our service in Chester, we'd love

Benefits:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un‑wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

EEO Statement

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!