General Manager

McMullen & Sons Ltd; Cambridge; On-site; GBP 32,000 - 38,000; Full time

Job summary

A prominent pub chain in Cambridge is seeking a passionate General Manager to oversee operations at the Town & Gown. Responsibilities include delivering exceptional guest service, financial management, and team leadership. Candidates should have experience in high street environments and a love for the arts. The role offers a salary of up to £38K and benefits including accommodation, a pension scheme, and team discounts.

Benefits

Salary up to £38K

Accommodation includes a 2-bedroom flat

Company contributory pension scheme

Life Assurance

Bonus scheme

Team discount card

Responsibilities

• Deliver exceptional guest service and standards.
• Lead and inspire a large team.
• Manage financial aspects to drive profit growth.

Skills

Understanding the guests needs and responding to market demand

Flawless execution of the offer

Creation of sales driving activity

Coaching and guiding the team

Financial management

Knowledge of licensing and compliance

Understanding of High Street marketplace trends

Job description

We are recruiting for a people focused General Manager to run the Town & Gown in Cambridge. As well as a busy pub The Town and Gown features an intimate fringe theatre on the 2nd floor. The bar is an all-day dining experience open for brunch, lunch and dinner, and offers our guests freshly prepared contemporary food. Locally brewed beers and spirits to handmade cocktails, fringe theatre/Comedy Club to Gin Tasting, to live bands to party with!

The Theatre is a revival of the building’s history former Arts Cinema from 1933 trading as the Cosmopolitan Cinema. Our Black Box Theatre located on the top floor of the venue is a wonderfully intimate fringe theatre with an abundance of shows and experiences from the moment we open the doors.

Management Profile

The right candidate will need to deliver exceptional guest service and standards, strong business controls as well demonstrating entrepreneurial flair. They will enjoy working in a high energy town centre bar and have a passion for guest service. The ability to lead and inspire a large team is fundamental for the success of the business. The pub is ideally suited for a candidate who has high street experience and is looking to take the next stage in their career. A passion for the arts would be an added bonus.

Due to the sales volume of this business, we do not anticipate it suitable for a first-time appointment.

Key Skills

• Understanding the guests needs and responding to market demand
• Flawless execution of the offer
• Creation of sales driving activity on a regular basis
• Coaching and guiding the team - to get the best out of them every day
• Being able to spot talent and develop individuals to reach their potential
• Financial management of the business to deliver profit growth
• All aspects of licensing, food and health & safety compliance in line with the law
• Understand the High Street marketplace especially music, cocktails and food trends

Salary and Benefits

• Salary of up to £38K per annum dependant on experience
• Accommodation consists of a beautiful 2-bedroom flat with a rooftop terrace
• Company contributory pension scheme
• Life Assurance
• Bonus scheme
• Team discount card