General Manager

Bella Italia Bristol Cribbs; Bristol; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading Italian restaurant brand in Bristol is seeking a passionate Designate General Manager to lead a high-energy team. The role requires exceptional leadership and communication skills, with a strong focus on delivering amazing guest experiences. You will inspire your team, drive performance, and ensure compliance with safety standards. Bella Italia offers competitive pay, career development opportunities, and a vibrant workplace culture. Join us to grow your career in hospitality!

Benefits

Competitive Pay & Benefits

50% off food and drink

Fully funded apprenticeships

Salary Sacrifice Scheme

24/7 virtual GP and mental health support

Discounted gym memberships

Qualifications

• Experience in a fast-paced hospitality environment.
• Ability to inspire and develop a team.
• Strong focus on guest satisfaction.

Responsibilities

• Deliver exceptional guest experiences.
• Drive performance to exceed brand goals.
• Ensure safety and compliance in the restaurant.
• Support the Operations Manager and General Manager.

Skills

Strong communication skills

Leadership

Team development

Guest-focused approach

Commercial awareness

Job description

At Bella Italia, we believe that the best moments in life are spent with loved ones—sharing food, friendship, and laughter around the Italian table. If you’re a passionate leader who loves hospitality and thrives in a high-energy environment, this is the role for you!

Come and be part of our family as a Designate General Manager.

Why Bella?

We know that happy teams create amazing guest experiences, so we offer:

• Competitive Pay & Benefits – 45-hour contract, quarterly bonus, and referral bonus scheme.
• Amazing Discounts – 50% off food and drink across all Big Table Group brands and 25% for friends & family.
• Career Development – Fully funded apprenticeships in Operations Management (Level 5), L&D, HR, or Marketing (Levels 3, 4 & 5).
• Salary Sacrifice Scheme – Make the most of tax‑efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits.
• Wellbeing & Support – Our We Care programme includes a 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, a second medical opinion service, and more.
• Perks & Rewards – Access to wages before payday, discounted gym memberships, and savings on theme parks, shopping, and more!
• Team Competitions & Events – Win a trip to Italy, team parties, and even a chance to win e‑points to spend on your favourite retailers.

What You’ll Do as a Designate General Manager

• Lead from the front—delivering exceptional guest experiences and being the face of the restaurant.
• Drive performance—achieving and exceeding brand and restaurant goals.
• Inspire & develop your team—creating a fun, motivating environment while nurturing internal talent.
• Ensure safety & compliance—keeping the restaurant running smoothly and legally.
• Be commercially aware understanding how every decision impacts the wider business.
• Support the Operations Manager and General Manager's in South West Area.

Who We’re Looking For:

At Bella Italia, we don’t just look for experience—we look for leaders. If you’re a strong communicator, passionate about developing people, and thrive in a fast‑paced, guest‑focused environment, we want to hear from you.

We believe everyone belongs at Bella Italia, and we’re committed to creating a workplace where you can be yourself and grow. If you need any adjustments during the hiring process, let us know—we’re happy to help.

Join the Bella Italia family today and work somewhere awesome! Don’t just take our word for it—we’ve been recognised in the Sunday Times Best Places to Work 2025!

Apply now and take the next step in your leadership journey!