General Manager

Black Rock Restaurants; Brighton, Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading hospitality group in Brighton is seeking an experienced General Manager for an exciting new venue. You will lead day-to-day operations, manage finances, and inspire a high-performing team while ensuring exceptional guest experiences. Ideal candidates should have a strong background in hospitality management, a passion for service, and the ability to drive performance. This role offers a competitive pay package, flexible hours, and growth opportunities within a dynamic team.

Benefits

Competitive pay package

Free food and drinks on shift

Team incentives and rewards

50% staff discount

Extra holiday days

Refer a Friend scheme

Cycle to Work scheme

Flexible hours

Qualifications

• Proven experience in a managerial role within the hospitality sector.
• Ability to lead a team and ensure exceptional service standards.
• Strong financial acumen and decision-making skills.

Responsibilities

• Lead daily operations, ensuring high service standards.
• Drive revenue through effective planning and cost management.
• Recruit and develop a high-performing team.

Skills

Leadership

Team motivation

Customer engagement

Financial management

Operational decision-making

Job description

Role: General Manager
Site: Crazy Goose
Location: Brighton

Overview

Join One of Brighton’s Hidden Gems, opening in January 2026! We’re a food‑led pub and dining room offering premium, classic British dishes with creative twists. A relaxed spot for weekday dining, delicious cocktails, or a cosy pint with friends.

Lead the team at this exciting new Brighton pub — a venue that combines exceptional food, vibrant weekend energy, and warm, relaxed hospitality. You’ll drive service standards, inspire your team, and shape the guest experience across both dining and bar environments. With a diverse and loyal audience, this is a fantastic opportunity to make real impact, lead from the front, and grow within a fast‑moving, high‑quality hospitality group.

Part of the award‑winning Black Rock Restaurant Group, a family unique, passionate, and food‑led venues in Brighton & London.

Key Responsibilities

• Lead the day‑to‑day operation of the venue, ensuring exceptional service standards and a consistent guest experience across all areas.
• Drive revenue performance through effective labour planning, stock control, cost management, and strategic decision‑making.
• Recruit, train, motivate, and develop a high‑performing team, fostering a positive, proactive, supportive, and people‑first culture.
• Maintain full compliance with health & safety, licensing, food safety, and operational company policies.
• Oversee all financial responsibilities including daily banking, cash handling, P&L management, forecasting, and weekly reporting.
• Lead service on busy shifts, acting as a visible, hands‑on presence to support the team, resolve issues, and enhance guest satisfaction.
• Build strong relationships with guests, the local community, and internal teams to maximise engagement and repeat business.
• Work collaboratively with Operations, Marketing, HR, and Finance to deliver site objectives and support wider company initiatives.

What We Offer In Return

• A truly competitive pay package
• Free food and drinks on shift
• Team incentives, trips and rewards
• 50% staff discount at all our restaurants for you, your friends & family
• An extra day’s holiday every year for your first five years
• Refer a Friend scheme – earn money per successful hire
• Cycle to Work scheme
• Flexible hours and shift patterns

By joining Black Rock Restaurants, you will become part of one of the leading restaurant groups. At Blackrock Restaurant Group we pride ourselves recruiting strong passionate individuals that thrive working in hospitality and being part of an established team. Great progression opportunities available across the group to any future stars from all departments. If you want to be part of something special then come and be part of the friendliest team in town, we would love to hear from you.