General Manager

Lemon Pepper Holdings Limited (Wingstop UK); Belfast City District; On-site; GBP 52,000 - 70,000; Full time

Benefits offered by this job

Quarterly Bonus

Long-Term Investment Plan (GM/Stores)

Flexible Rota

Free food on every shift

28 days holiday + birthday off

Culture budgets for recognition

Team events (performance)

Regular company incentives

Leadership events and conferences

Job summary

Wingstop UK is seeking a General Manager for one of our established Belfast restaurants. You will take full ownership of the business, lead your team, drive performance, and cultivate a culture that delivers results, with accountability for all daily operations.

You’ll be hands-on in a fast-paced environment, focused on exceptional customer experiences, sales growth, cost control, and developing a high-performing team that embodies Wingstop values.

Qualifications

• Proven track record in senior leadership roles.
• Strong leadership of large teams and operations.
• Demonstrated ability to drive sales and profitability.
• High ownership and accountability for results.

Responsibilities

• Full ownership of restaurant performance and KPIs.
• Leading, developing, and inspiring your team.
• Driving sales, profitability, and operational excellence.
• Building a strong culture aligned to Wingstop values.
• Overseeing recruitment, training, and retention.

Skills

GM experience

Commercial mindset

People leadership

Ownership mindset

Job description

Company: Lemon Pepper Holdings Limited (Wingstop UK)

At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s Restaurant of the Year). But our mission remains simple:

BRING THE FLAVOUR.

About the Role

As General Manager of one of our established restaurants, you’ll take full ownership of the business, leading your team, driving performance, and creating a culture that delivers results.

You’ll be accountable for everything that happens in your restaurant - from delivering exceptional customer experiences and growing sales, to controlling costs and developing a high-performing team. Leading from the front, you’ll set the tone, build a strong team culture, and make sure your restaurant is operating at its best every single day.

This is a hands-on, high-impact leadership role where you’ll drive results, inspire your team, and keep the energy high in a fast-paced environment.

What You’ll Be Doing

• Full ownership of restaurant performance and KPIs
• Leading, developing, and inspiring your team
• Driving sales, profitability, and operational excellence
• Building a strong culture aligned to Wingstop values
• Overseeing recruitment, training, and retention

What We’re Looking For

• Strong General Manager or senior leadership experience
• Commercial mindset with proven results
• Excellent people leadership skills
• High ownership and accountability

Our Values

Authentic. Entrepreneurial. Fun. Service-Minded.

Why Wingstop

Here at Wingstop, it’s all about the people, the passion, and the energy. We’re more than just wings, we’re a fast-moving, fun, and inclusive team where everyone’s voice is heard, growth is encouraged, and effort is recognised. From day one, you’ll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you’re learning new skills, leading a team, or helping launch a new store, you’ll feel the Wingstop vibe in everything we do. We are fast-paced, high-energy, and all about delivering great experiences for our customers and our people.

It’s more than just a job. It’s a place to build confidence, make mates, and be part of something that’s growing fast.

• Quarterly Bonus
• Opportunities to join our Long-Term Investment Plan (for high-performing GMs and Stores)
• Flexible Rota
• Free food on every shift
• 28 days holiday + birthday off
• Culture budgets allocated to every restaurant for recognition
• Team based events (performance)
• Regular company wide incentives
• Long-Term Investment Plan (for high-performing GMs)
• Leadership events and conferences

Grow With Us

• Career progression opportunities
• Wagestream access
• Discounts platform
• Recognition programmes

Diversity & Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we’re here to assist you.

AI Disclaimer

AI can be a useful tool - and we understand many candidates use it for support. That said, we’re really interested in you, not an AI-generated version of you.

We want to hear your voice and understand your real experience. Applications or interview tasks that rely heavily on AI may not give us an accurate picture of who you are. Bring your authentic self to the process - that’s who we’re excited to meet.