General Manager

David Lloyd Leisure; Ashford; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading fitness and leisure organization is seeking a passionate General Manager to oversee the exciting opening of a new club in Ashford. The General Manager will be responsible for ensuring excellent member experiences, recruiting and training staff, and implementing operational excellence. This leadership role demands skills in managing large teams and operational facilities, with opportunities for career advancement and attractive benefits, including discounts on services, and innovative pay solutions.

Benefits

Discounts on Swimming, Tennis Lessons, and Personal Training

Unlimited 50% discount on food and drinks

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Access to our Benefits Suite

Qualifications

• Proven experience managing a large operational service delivery facility.
• Experience managing a large team of employees, including Managers.
• Exposure to financial planning and management.

Responsibilities

• Oversee the opening of the new club and ensure smooth operations.
• Recruit and train the team for successful membership engagement.
• Implement club actions and improvement plans against key metrics.

Skills

Leadership

Customer service

Collaboration

Operational management

Job description

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate General Manager to join our team to oversee our exciting New Opening in Ashford! As a General Manager, we are looking for an inspirational leader to operate our clubs. Ensuring our members have an excellent experience every day, 7 days a week. Whilst always leading a culture of excellence, you will work alongside club support and your regional management team to share your knowledge and expertise to not only ensure ways of working, but create and implement club actions and improvements plans against key metrics. As a New Openings General Manager you will be responsible for the successful opening of the brand new club. This is an exciting opportunity for an individual to oversee the club from pre-opening all the way through to welcoming their new members and beyond! You will recruit and train the team, liaise with project managers to ensure the club opening runs smoothly and ensure the club is of an exceptional standard and ready for operation.

As a General Manager, we are looking for someone who:

• Is an inspirational leader with collaboration skills and a passion for customer service.
• Has proven experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience managing a large team of employees, including Managers.
• Exposure to financial planning and management.
• Previous experience of launching the new opening of a facility is desirable but not essential.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Unlimited 50% discount on food and drinks.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.