General Management Support Officer

NHS; Knighton; On-site; GBP 25,000 - 27,000; Part time

Job summary

A regional health authority is looking for a part-time administrative support worker to assist in managing tasks at Cottage View residential home. Responsibilities include organizing schedules and supporting management with various tasks. Applicants should have NVQ3 qualifications in administration and good communication skills, with experience in confidential data handling being essential. Apply now for a rewarding career in a beautiful part of Wales.

Qualifications

• Experience of working with sensitive and confidential data.
• Experience of working in an office environment is desirable.

Responsibilities

• Provide clerical and administrative support to the manager and staff.
• Organise meetings and deadlines for the department.
• Help with medication ordering and scheduling.

Skills

Good communication

Good computer skills

Education

Educated to NVQ3 level or equivalent in administration

Job description

Job summary

To provide a comprehensive clerical and administrative support to the manager and staff at Cottage View residential home.

To work on own initiative and demonstrate good communication skills and handling of sensitive information.

Main duties of the job

• Planning and Design – diaries, appointments, filing, etc.
• Non‑Clinical – assist the manager with all aspects of the facilities management.
• Improvement and Monitoring – enter internal audits, coordinate works and maintenance for the home with the Estates team.
• Clinical – liaise with pharmacy to order and schedule delivery of medication.
• Finance and Budget – use Oracle for ordering supplies and other financial tasks.
• Management Support – keep a check on staff training, PADR’s and DBS updates.
• Digital and information – book residents and use the WCCIS system; update occupancy and reports for Powys County Council and Powys Health Board.

About us

Being the smallest Health Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community‑based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.

As a supportive and progressive employer, we actively encourage you to carve out a career with us through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain – and Wales! Achieving a healthy ‘life‑work’ balance is essential, and something we recognise by prioritising your well‑being.

To start your journey with us, and to learn more about what we can offer you, please visit https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and learn more about our beautiful county.

Details

Date posted: 05 November 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £25,313 to £26,999 a year per annum pro rata

Contract: Permanent

Working pattern: Part‑time

Reference number: 070‑AC115‑0925‑A

Job locations: Cottage View, Knighton Hospital, Ffrydd Road, Knighton, LD7 1DF

Job responsibilities

General management support: work closely with the manager and senior team to effectively communicate all administrative jobs. Organise meetings for the department, deadlines and all necessary administrative duties to support the team. The full job description and person specification are available in the supporting documents or by clicking "Apply now" on Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person Specification

Education

• Essential – Educated to NVQ3 level or equivalent in administration.
• Desirable – Experience of working in an office environment.

Experience

• Essential – Experience of working with sensitive and confidential data and good computer skills.
• Desirable – Knowledge of working in an office environment.

Skills and Attributes

• Essential – Good communication.
• Desirable – Good computer skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit https://www.gov.uk/government/publications/uk-visas-and-immigration.

From 6 April 2017, skilled worker applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18) are also subject to this requirement. Guidance can be found here https://www.gov.uk/criminal-record-checks-for-overseas-applicants.

Employer details

Powys Teaching Health Board

Cottage View, Knighton Hospital, Ffrydd Road, Knighton, LD7 1DF

Employer's website

https://pthb.nhs.wales/working-for-us/