General Attendant

Accor Hotels; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a vibrant team at a leading lifestyle hotel, where no two days are the same! As a General Attendant, you'll play a vital role in ensuring our guests enjoy a unique and memorable experience. With a focus on teamwork and positivity, you'll thrive in a fun environment that encourages you to be yourself. Enjoy competitive pay, great benefits, and opportunities for career growth within a global family of brands. If you're ready to make a positive impact and embrace challenges, this is the perfect role for you!

Benefits

Meals on duty

Uniform provided

Free dry cleaning

Season ticket loan

Ride to work scheme

Referral bonuses

Guest experience perks

Length of service incentives

Employee Assistance Programme

Healthcare cash plans

Qualifications

• Previous experience in a similar role is an advantage.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Ensure the smooth running of designated areas in accordance with hotel standards.
• Support team members to provide the best guest experience.

Skills

Verbal Communication

Attention to Detail

Flexibility

Teamwork

Job description

Company Description

As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising, and rebellious, we balance a refined outlook with careful chaos.

No two days are alike as we provide unique experiences every day, such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane – our speakeasy cocktail bar.

We have a fabulous opportunity to join Sanderson in our Housekeeping team as a General Attendant.

Job Description

As a General Attendant, you will strive to ensure the smooth and efficient running of your designated area/floors and duties in accordance with the hotel housekeeping standards.

A bit about you:

• Be Original - We want our team to be themselves. We celebrate diversity in all forms and provide opportunities for you to discover your best self.

• Be a team player - We always support each other and work together to offer the best guest experience. Whatever challenge we face, we’re in it together.

• Loves to have fun at work - Working hard is a given, but making it fun is key. Make it enjoyable for yourself, your team, and our guests. We create memorable experiences for everyone.

• Makes Positive Impacts - We aim to brighten someone’s day and support causes close to our hearts.

• Be Humble & Kind - We approach everything with an open mind and kindness, valuing ideas from all team members.

• Loves to think big & believe - We are dreamers and entrepreneurs, pushing boundaries and challenging norms to create change. The biggest risk is not taking any risks.

Qualifications

To be successful in this role, you should have:

• Previous experience in a similar role is an advantage, but full training is provided.

• Ability to thrive in a fast-paced environment and enjoy challenges.

• Excellent verbal and communication skills.

• Strong attention to detail.

• Flexibility in working hours.

Additional Information

In addition to a competitive salary of £14.06 per hour, we offer a range of benefits including:

• Meals on duty and uniform provided.
• Free dry cleaning/uniform washing.
• Season ticket loan for travel expenses.
• Ride to work scheme with loans up to £5000.
• Referral bonuses.
• Guest experience perks, such as a free night stay after passing probation.
• Length of service incentives.
• Free Code Membership for hospitality benefits.
• Discounts across the Ennismore family of properties.
• Regular staff events and celebrations.
• Employee Assistance Programme and mental health support.
• Quarterly and annual employee awards.
• Opportunities for career progression within a global family of brands.
• Healthcare cash plans and eye care vouchers.

Morgans Originals is rooted in iconic cultural legacy, with a collection of independent hotels sharing the same free spirit. Each hotel is unique, brought together by shared culture and community. No matter the size, a Morgans Original is always entertaining, celebrating a love for the glamorous past, and the magic of a Friday night where time disappears.