General Assistant Monday to Friday Term Time

Thomas Franks; Winchester; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Wider wallet scheme

Free meals on duty

Volunteers leave

Enhanced maternity/paternity/adoptive

Cycle to work

Recommend a friend bonus

Staff training & development

Apprenticeship programme

Team & company events

Employee assistance programme

Workplace pension

Career progression

Job summary

Thomas Franks in Winchester is seeking a General Assistant for term-time, Monday to Friday, 9:00 to 17:30, with a 40-hour week and a permanent full-time contract. You will support service, prep areas, and maintain hygiene standards.

Join a leading independent contract caterer serving meals across the school, with free parking on site, progression opportunities, and comprehensive staff benefits.

Qualifications

• Experience in fast-paced catering environments preferred.
• Ability to work as part of a team and independently when required.
• Willingness to learn and take responsibility in a school catering setting.

Responsibilities

• Support the team with serving customers, replenishing stocks and cleaning.
• Prepare service areas for daily meal service and events.
• Set up, serve, clear and store food, beverages and equipment.
• Restock consumables and maintain hygiene and safety standards.
• Assist with waste management and cleanliness during service.
• Occasionally work evenings/weekends for functions and events.
• Ensure food standards and allergen controls are followed.

Skills

Team working

Listening skills

English skills

Personal presentation

Food hygiene knowledge

Customer service

Flexible & reliable

Job description

General Assistant Monday to Friday Term Time 9-17.30pm

Winchester

Contract: Full Time , Permanent
Salary: 20844
Hours: 40 per week

A leading independent boarding and day school for girls aged 3 - 18 with a co-ed preschool in Winchester, Hampshire. Catering for just over 900 students and teachers daily. Our core feeding offer is breakfast, Mid Morning Snack, Lunch, dinner, Match teas, Hospitality and external lettings throughout the year. This is a 7 days a week operation so shift patterns would usually be 5 over 7 days. This location offers a mix of term time roles along with full 52 weeks contracts. This location benefits from free parking on site.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Winchester.

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You will have the following skills:

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.