General Assistant

WSH Group; Weyhill; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Holiday including bank holidays

Birthday off

Enhanced maternity leave

Free meals on shift

Pension and life insurance

Employee assistance programme

Cycle to work scheme

Job summary

WSH Group in Weyhill is looking for a dedicated team member to support food preparation and deliver excellent customer service. You'll work with the head chef and ensure guests' needs are efficiently met while maintaining high cleanliness standards.

A passion for food and customer service is essential, and previous experience in a similar role will be advantageous. Join us for a collaborative working environment with various benefits, including holiday leave, bespoke training, and discounts.

Qualifications

• Contagious passion for food and/or customer service.
• Satisfaction from working in a collaborative environment.
• Ability to adapt to challenges.

Responsibilities

• Support the head chef in food preparation.
• Provide excellent customer service.
• Collaborate with colleagues for smooth operations.
• Comply with health and safety regulations.
• Maintain cleanliness and hygiene standards.

Skills

Passion for food and customer service

Ability to work in a team

Adaptability to challenges

Knowledge of food safety

Job description

Hours - Thursday and Friday - 11:30pm - 3:30am

• Holiday including bank holidays
• Plus your birthday off
• 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Job Description

• Service – Support the head chef in food preparation and serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
• Customer Service – Provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner.
• Teamwork – Collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
• Adherence to Regulations – Comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
• Cleanliness – Maintain cleanliness and hygiene standards in the kitchen and dining areas.

Qualifications

• Have a contagious passion for food and/or customer service.
• You draw satisfaction from working within a collaborative and inclusive team environment.
• Ability to adapt to challenges and opportunities with a solution‑oriented perspective.
• Previous experience in a similar role, especially in the food service industry, is often a plus.
• Some knowledge of food safety and sanitation practices.
• Works according to the BaxterStorey core values.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.