General Assistant

Career Choices Dewis Gyrfa Ltd; West of England; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

28 Days holiday

Birthday off

Volunteer days

Maternity leave 24 weeks

Pension and life insurance

Discounts via Perkbox

Job summary

Career Choices Dewis Gyrfa Ltd is seeking a General Assistant in Emersons Green to deliver friendly food and beverage service and support in a busy hospitality setting. You will greet guests, take orders, and ensure a positive guest journey with attentiveness and professionalism.

Join a team that values collaboration, cleanliness, and adherence to safety guidelines. The role offers 28 days holiday and various staff benefits as part of a supportive employer network.

Qualifications

• Have a contagious passion for food and/or customer service.
• Some knowledge of food safety and sanitation practices.
• Previous experience in a similar role is a plus.

Responsibilities

• serve food and beverages to guests in a friendly and professional manner.
• provide excellent service by being attentive to guests’ needs at every point on their customer journey.
• collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
• comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
• maintain cleanliness and hygiene standards in the kitchen and dining areas.

Skills

Customer service

Teamwork

Food safety knowledge

Adaptability

Job description

Company Description Title

General Assistant Location: Emersons Green Salary: £13.64 per hour

Benefits

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Job Description Service

• serve food and beverages to guests in a friendly and professional manner.

Ensure that guests’ needs and requests are efficiently and effectively addressed Customer Service

• provide excellent service by being attentive to guests’ needs at every point on their customer journey.

Answering questions and addressing any concerns or issues in a friendly manner Teamwork

• collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment Adherence to Regulations
• comply with health and safety regulations, as well as any specific food service or catering guidelines established on location Cleanliness
• maintain cleanliness and hygiene standards in the kitchen and dining areas Qualifications Have a contagious passion for food and/or customer service You draw satisfaction from working within a collaborative and inclusive team environment Ability to adapt to challenges and opportunities with a solution-oriented perspective Previous experience in a similar role, especially in the food service industry, is often a plus Some knowledge of food safety and sanitation practices Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

Interested?

Your motivation and an appetite for growth will bring you the recognition that you deserve. We want to hear from you.

Even if you don’t meet all requirements, we’d like to hear from you.

If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds.

We celebrate individuality and are committed to creating an inclusive environment for all employees.

We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.

To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.

BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow.

We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring.

Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities.