General Assistant

Baxterstorey; Livingston; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Holiday entitlement (28 days incl. BH,

Birthday leave

Maternity leave (enhanced)

Pension and life insurance

Free meals on shift

Perkbox discounts

Cycle to work

Job summary

BaxterStorey is hiring a General Assistant in Livingston (Sky 2, 1 McIntosh Road, Kirkton Campus). The role is temporary for at least 3 months with potential to go permanent. It covers 32 hours across 4 days per week (Mon-Sun, 7am–7pm).

You will provide friendly service, serve food and beverages, and uphold health and safety standards while working with a supportive team. Training and development opportunities accompany good work-life balance.

Qualifications

• Contagious passion for food and/or customer service
• Collaborative and inclusive team environment
• Solution-oriented approach to challenges
• Previous experience in food service is a plus
• Knowledge of food safety and sanitation practices
• Works according to BaxterStorey core values

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner.
• Customer Service – ensure guest questions and concerns are addressed with a smile.
• Teamwork – collaborate with colleagues to ensure smooth operations and inclusive environment.
• Adherence to Regulations – comply with health and safety and catering guidelines.
• Cleanliness – maintain kitchen and dining area cleanliness and hygiene standards.

Skills

Passion for service

Collaborative teamwork

Solution oriented

Food safety knowledge

Food service experience

Values alignment

Job description

Location: Sky 2 Livingston, 1 McIntosh Road, Kirkton Campus, Livingston, EH54 7BW

Salary: £13.45 per hour , 32 hours , 4 days out of 7 (Monday to Sunday, between 7am - 7pm)

Job Type: Temporary for at least 3 months, with potential to move to permanent

• 28 Days holiday including bank holidays, pro rata
• Plus your birthday off
• 24 week's enhanced maternity leave
• Secondary carerleave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

• 28 Days holiday including bank holidays, pro rata
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week's enhanced maternity leave
• Secondary carerleave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that is why we're looking for a

General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a

General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed

Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner

Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment, including support in the kitchen, hospitality and front of house service

Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location

Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Qualifications

• Have a contagiouspassion for food and/or customer service
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme