General assistant

SmartRecruiters, Inc.; Glenrothes; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Birthday off

Enhanced maternity leave

Secondary career leave

Wedding/commitment day leave

Free meals on shift

Training & development

Apprenticeships

Pension & life insurance

Perkbox discounts

Employee assistance program

Cycle to work

Job summary

BaxterStorey in Glenrothes, Fife is seeking a General Assistant to support multiple departments and deliver friendly hospitality, from 7am to 3pm, Monday to Thursday, 30 hours per week. You will work with a collaborative team, focus on guest service, cleanliness and safety, with ongoing training and development, and a living wage of £13.45 per hour.

Benefits include free meals on shift, pension and life insurance, holiday entitlements and access to discounts, with a supportive, inclusive work

Qualifications

• Passion for delivering friendly hospitality and great guest service.
• Ability to work collaboratively in a fast-paced environment.
• Strong communication and interpersonal skills.
• Detail-oriented and organized, with efficient multitasking.

Responsibilities

• Provide exceptional customer service addressing guest needs promptly.
• Assist in food and beverage service to ensure a pleasant dining experience.
• Maintain clean and organized work environment across departments.
• Support various departments with flexibility and adaptability.
• Follow health and safety and catering guidelines.
• Maintain hygiene standards in all work areas.
• Assist in inventory management and restocking supplies.
• Contribute to a positive and inclusive team atmosphere.
• Participate in team meetings and training to build skills.

Skills

Customer service

Teamwork

Communication

Attention to detail

Time management

Adaptability

Basic computer literacy

Job description

General Assistant - Monday to Thursday 30 hours per week 7am to 3pm

Glenrothes, Fife

Living Wage per hour £13.45

• Plus your birthday off
• 24 week’s enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

We are seeking a dedicated and versatile General Assistant to join our team in Glenrothes, Fife. As a General Assistant, you will play a crucial role in supporting various departments and ensuring smooth operations within our organization.

• Provide exceptional customer service by addressing guest needs and requests promptly and professionally
• Assist in food and beverage service, ensuring a friendly and efficient dining experience for guests
• Collaborate with team members to maintain a clean and organized work environment
• Support various departments as needed, demonstrating flexibility and adaptability
• Comply with health and safety regulations, including food service and catering guidelines
• Maintain cleanliness and hygiene standards in all work areas
• Assist in inventory management and restocking supplies
• Contribute to creating a positive and inclusive work atmosphere
• Participate in team meetings and training sessions to enhance skills and knowledge

Qualifications

• Passion for customer service and hospitality
• Strong teamwork skills with the ability to work collaboratively in a fast-paced environment
• Excellent communication and interpersonal skills
• Detail-oriented with a focus on efficiency and organization
• Adaptability to changing priorities and the ability to multitask effectively
• Basic knowledge of food safety and sanitation practices
• Proficiency in time management and prioritization
• Basic computer literacy
• Previous experience in a similar role, especially in the food service or hospitality industry, is preferred but not required
• Willingness to learn and grow within the organization

Additional Information

Please note that the site will be closed for 2 weeks at Christmas - these would be unpaid as holiday leave would not have been accrued given the start date

Full PVG check will done for sercurity clearance