General Assistant

Baxterstorey; Elkesley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality provider in Elkesley seeks a General Assistant to deliver excellent food service and customer care. The role requires teamwork, adaptability, and a passion for providing genuine hospitality. Applicants should ideally have experience in the food service industry, a knowledge of food safety, and enjoy a collaborative environment. Competitive benefits include 28 holiday days, enhanced maternity leave, bespoke training, and free meals during shifts.

Benefits

28 days holiday including bank holidays

Free meals on shift

Bespoke training and development

Cycle to work scheme

Discounts on Perkbox app

Qualifications

• Experience in a similar role, especially in food service, is a plus.
• Knowledge of food safety and sanitation practices is important.

Responsibilities

• Serve food and beverages in a friendly manner.
• Provide attentive customer service throughout the guest journey.
• Collaborate with colleagues for smooth operations.
• Comply with health and safety regulations.
• Maintain cleanliness and hygiene standards in the kitchen and dining areas.

Skills

Passion for food and customer service

Ability to adapt

Teamwork

Job description

Overview

We are looking for a flexible General Assistant to support us at our location in Ollerton. In this role you will be front of house, offering a personal table service to our customers. The ideal candidate will have experience working in a restaurant setting and be familiar with using tills and serving hot drinks. If you have a passion for providing genuine hospitality and impeccable service and enjoy collaboration, this role could be for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression as we strive to exceed expectations at every turn.

As a trailblazer in the hospitality industry, we are excited to welcome individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe our people set us apart, and you will be supported in an inclusive environment that encourages growth and celebrates diversity. We invest in development with ongoing training and strive to provide a good work-life balance so you can thrive.

Responsibilities

• Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Qualifications

• Have a contagious passion for food and/or customer service
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

Additional Information

Additional information: For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team\'s careers. "Better" is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don\'t meet all requirements, we\'d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to \"set the standard and to be recognised for having the most inclusive culture in hospitality\". Join us and bring your unique perspective to our team.

Benefits

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks\' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme