General Assistant

Baxterstorey; Caernarfon, Llanberis; Presencial; GBP 14.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

20 days annual leave

Birthday off

Volunteering days

Maternity leave 26 weeks

Free meals on shift

Perkbox discounts

Wellbeing hub

Cycle to work

Descripción de la vacante

BaxterStorey is hiring a General Assistant to deliver exceptional hospitality and service across our locations in Wales. You will welcome guests, serve food and drinks, and work closely with a collaborative team to ensure smooth service and a high standard of guest satisfaction.

This role emphasizes teamwork, adaptability, and a passion for food and customer service, with development opportunities and a supportive, inclusive environment.

Formación

• Have a contagious passion for food and/or customer service.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Previous experience in a similar role is a plus.

Responsabilidades

• Serve food and beverages to guests in a friendly and professional manner.
• Provide excellent service by being attentive to guests’ needs at every point on their customer journey.
• Answer questions and address any concerns or issues in a friendly manner.
• Collaborate with all colleagues to ensure the smooth flow of operations and support an inclusive and safe working environment.
• Maintain cleanliness and hygiene standards in the kitchen and dining area.

Conocimientos

Customer service

Food service

Teamwork

Descripción del empleo

Pay:

£12.21 to £12.21 per hour

Contract Type:

Permanent

Hours:

Disability Confident:

Yes

Closing Date:

05/12/2026

About this job

Company Description Location: Siemens Llanberis Salary: £13.45 per hour Shift patterns

• Monday to Friday - 7am till 2pm or 10am till 4pm depending on business requirements.

Benefits: 20 days annual leave, increasing with tenure Plus your birthday off to celebrate 3 volunteering days 3 days grandparent leave 26 week’s paid maternity leave Secondary carer leave (paid paternity leave) Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service?

Are you a collaborative team player?

Are you friendly, professional and efficient?

Yes?

Then this is the role for you.

At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn.

As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity.

We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description Service

• serve food and beverages to guests in a friendly and professional manner.

Ensure that guests’ needs and requests are efficiently and effectively addressed Customer Service

• provide excellent service by being attentive to guests’ needs at every point on their customer journey.

Answering questions and addressing any concerns or issues in a friendly manner Teamwork

• collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment Adherence to Regulations
• comply with health and safety regulations, as well as any specific food service or catering guidelines established on location Cleanliness
• maintain cleanliness and hygiene standards in the kitchen and dining ar

Qualifications Have a contagious passion for food and/or customer service You draw satisfaction from working within a collaborative and inclusive team environment Ability to adapt to challenges and opportunities with a solution-oriented perspective Previous experience in a similar role, especially in the food service industry, is often a plus Some knowledge of food safety and sanitation practices Works according to the BaxterStorey core values Additional Information Additional information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible.

We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow.

We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring.

Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested?

Even if you don’t meet all requirements, we’d like to hear from you.

If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds.

We celebrate individuality and are committed to creating an inclusive environment for all employees.

We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.

To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.