GEN AI Architect

AXA UK; Redhill, Bolton, Tunbridge Wells; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

A major insurance company in the UK seeks a GenAI Architect to shape AI-integration in its operations. Responsibilities include defining architecture patterns, working closely with teams to deliver intelligent automation solutions, and ensuring effective use of data strategies. Candidates should have strong solution architecture experience and familiarity with Azure services. This role offers a competitive salary and hybrid working options.

Benefits

Competitive salary

Annual performance-based bonus

Contributory pension scheme

Life assurance

Private medical cover

28 days annual leave plus Bank Holidays

Wellbeing services

AXA employee discounts

Qualifications

• Strong solution architecture experience in enterprise environments.
• Experience with AI governance frameworks and ethical AI design.
• Proven experience with Azure-native services like Azure OpenAI.

Responsibilities

• Define the enterprise GenAI architecture roadmap aligned with data strategy.
• Lead the design of enterprise solutions embedding AI into workflows.
• Collaborate with teams to identify use cases for AI-powered automation.

Skills

Solution architecture

AI-powered systems integration

Stakeholder engagement

Messaging technologies

Azure-native services

Tools

Microsoft 365

Azure Databricks

Salesforce

Job description

Description

It’s an exciting time to join the team at AXA, with significant investment across our UK & Ireland businesses to deliver smarter digital services and AI-powered operational excellence. We’re looking for a GenAI Architect – seasoned platform or solution architects with strong foundations in enterprise platforms and data, and a growing focus on the design and enablement of AI-powered, GenAI-enhanced, and agentic systems.

Reporting to the Head of Data Architecture, you’ll be shaping how AXA adopts and scales intelligent automation, language models, and agentic AI capabilities across both customer-facing products and internal operations. You’ll define architecture patterns, guide delivery teams, and work closely with engineering, product, and data colleagues to bring intelligent assistants, copilots, and workflow-optimising AI systems to life.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing:

• Defining and evolving the enterprise GenAI and broader AI architecture roadmap aligned with AXA’s data and digital strategy
• Leading the design of enterprise solutions that embed LLMs, GenAI, and agentic automation into business workflows
• Designing solutions that connect structured and unstructured data sources and platforms, such as Databricks, Microsoft 365, SharePoint, Salesforce, Guidewire, ServiceNow, Workday into AI pipelines
• Providing technical leadership and guidance for pilot and solution delivery teams, building reference implementations and scaling successful patterns
• Partnering with platform and engineering teams to enable LLMOps and AgenticOps capabilities – prompt lifecycle management, model observability, caching, evaluation and governance
• Contributing to the growth of an AI-ready architecture practice within AXA, including knowledge sharing and reference implementation development
• Collaborating with business teams to identify and shape use cases for AI-powered automation, intelligent summarisation, triage, classification, and advisory systems
• Supporting integration with messaging systems, event-driven architectures, and API ecosystems as part of AI solution delivery

What you’ll bring:

• Strong solution architecture experience in enterprise environments, ideally spanning cloud, data, API integration, and business applications
• Experience designing and/or integrating AI-powered systems into operational workflows – including intelligent assistants, generative search, intelligent summarisation, automation platforms, or AI-enabled UIs
• Knowledge of GenAI models and GenAI application patterns including retrieval-augmented generation (RAG) and agent-based architectures, and orchestration frameworks
• Experience with messaging technologies, event mesh concepts, and API-driven integration
• Working knowledge of AI governance frameworks such as ISO/IEC 42001, NIST AI RMF, or EU AI Act and an understanding of responsible AI frameworks and ethical principles for design
• Strong stakeholder engagement skills; ability to work across business, engineering, and data teams to shape pragmatic, future-facing AI solutions
• Proven experience with Azure-native services, such as Azure OpenAI, Azure ML, Cognitive Search, Microsoft 365 extensibility, Azure Databricks; or alternatives
• Knowledge of architectural patterns for secure access to both structured and unstructured data, including classification, masking, and policy enforcement

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

• Competitive annual salary dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private medical cover
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [e-mail].

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Who we are:

AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.