GCIO COO Workforce Enablement Manager

HSBC; Sheffield; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading global bank in Sheffield is seeking a Workforce Enablement Lead to enhance employee engagement and develop talent management programs. The ideal candidate will have strong expertise in learning processes and experience in driving engagement initiatives within a technology environment. This hybrid role offers opportunities for growth and the chance to contribute to a diverse workplace.

Benefits

Private healthcare

Enhanced maternity and adoption pay

Contributory pension scheme

Qualifications

• Strong knowledge of learning and development processes.
• Experience in engagement programmes within technology.
• Ability to analyse data for employee engagement.

Responsibilities

• Coordinate employee engagement initiatives and onboarding programs.
• Implement retention strategies and development programs.
• Promote an inclusive workplace and positive environment.

Skills

Knowledge of learning, development and talent management

Experience in people transformation programmes

Organizational and communication skills

Relationship-building skills

Tools

Communication and engagement tools

Job description

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

If you’re an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

The Group Chief Information Office (GCIO) COO function operates as the backbone of the GCIO organisation, taking ownership and accountability for all operational aspects to ensure a seamless running of the GCIO business to exceptionally high standards. Aligned to the overall HSBC business structure, focused on continuous improvement and simplification to support GCIO to a consistent high quality, GCIO COO acts as a key enabler to the firm’s ambition to ‘be the most trusted bank globally, putting customers at the heart of everything we do’.

This role sits within the Workforce Strategy and Management function of GCIO COO and will play a key part in shaping how we plan, manage and evolve our Global Technology workforce to meet business opportunities.

The Workforce Enablement Lead will support the design, delivery and coordination of employee engagement initiatives and activities to help create and shape an environment where technology talent can thrive and grow and ultimately fulfil on their career aspirations.

The role holder will work closely with the Head of Workforce Enablement and key stakeholders to implement engagement and retention strategies as well as learning, development and career management programmes to improve employee performance and satisfaction, enabling stronger business outcomes.

In this role you will:

• Coordinating the GCIO Engagement Leads and partnering with key GCIO Communications and HR stakeholders to bring to life and progress the GCIO People Priorities agenda.
• Assisting with the creation and delivery of a joined-up structured onboarding and orientation programme to support new hires including partnering closely with Emerging Talent to ensure a positive and engaging experience for GCIO grads, apprentices etc>Coordinating employee engagement initiatives for e.g., recognition, wellbeing, speak‑up etc to support our GCIO People Priorities agenda.
• Partnering with and engaging the GCIO Inclusion Pillar Leads and ERGs to ensure a joined-up approach to our GCIO Inclusion agenda in support of our wider GCIO People Priorities.
• Utilising insights from Snapshot Survey and other feedback loops to inform approach and assess progress and impact.
• Maintaining clear and collaborative communication channels across teams, networks and stakeholders including promoting best practice approaches and adoption of approved processes to help ensure consistency and alignment.
• Promoting a positive work environment through role‑modelling psychological safety, inclusivity and collaboration.
• Coordinating the assessment of the current state of employee skills, knowledge gaps and areas where performance can be improved.
• Supporting the implementation of learning and development programmes including clear career pathways to address development needs.

To be successful in this role you should meet the following requirements:

• Strong knowledge of learning, development and talent management processes and programmes across the bank.
• Experience driving and supporting people transformation/engagement programmes within Technology environment.
• Sound knowledge of communication and engagement tools, channels and platforms used across the bank.
• Experience using and interpreting data to provide insights on engagement and performance.
• Sound knowledge of communication and engagement tools, channels and platforms used across the bank.
• Strong organisational and communication skills, with the ability to coordinate multiple activities and stakeholders.
• Relationship‑building skills with the ability to foster trust and collaboration across teams.

This role is based in Sheffield and offers hybrid working.

Opening up a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [e-mail]

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