Gatehouse relief officer

Carlisle Support Services; Wolverhampton; Hybrid; GBP 1,791,000 - 2,576,000; Part time

Benefits offered by this job

Competitive pay

Pension scheme

Health plans

Wagestream

Fizz benefits

Induction and training

Uniform provided

SIA top-up training

Employee assistance

Refer a friend

Job summary

Carlisle Support Services is recruiting for a Gatehouse relief officer in Wolverhampton. The role focuses on maintaining a secure environment, monitoring access, and delivering professional customer service with a visible security presence.

The successful candidate will hold an SIA Guarding/Door Supervision licence, have 5 years of checkable history, and demonstrate reliability, punctuality, and a professional appearance. Training and progression opportunities are provided.

Qualifications

• SIA Guarding or Door Supervision licence required.
• 5 years checkable work and address history.
• Reliable, punctual and well-presented.
• Experience in security or customer-facing roles preferred.

Responsibilities

• Ensure colleague safety and provide assurance.
• Provide a smart, visible security presence and deterrent.
• Effective conflict management and incident control.
• Control access and conduct security patrols to deter crime.
• Interact with the public in a professional manner.
• Respond to hazards and incidents appropriately.
• Provide guidance and direct customers as a first point of contact.
• Adhere to safety and security procedures as part of a team.

Skills

SIA licence

Customer service

Teamwork

Reliability & punctuality

Job description

# Vacancies Gatehouse relief officer## Job IntroductionSecurity OfficerThe benefits* A competitive hourly rate of pay – paid monthly* Access to Company Pension Scheme after qualifying period* Health and Wellbeing Plans* Wagestream - financial flexibility and instant access to earned and authorised wages* Fizz Benefits – discounts, rewards, and benefits, helping you save money every day* Full induction, ongoing training, and career development* Quality kit and uniform, everything you need to perform your role effectively* Funded SIA top up training* Employee Assistance Program* Refer a Friend Scheme The roleCarlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.Your core role will include but not be limited to the following activities:* Ensure colleague safety, providing a sense of assurance for all* Provide a smart, visible, proactive, and engaging security presence and deterrent* Effective conflict management, always taking control of incidents* Control access and egress, conducting security patrols to deter crime* Able to proactively and professionally engage with the public* Be aware of hazards and incidents, and responding appropriately* Providing guidance, information and directing customers as a first point of contact* Managing and following safety and security processes and procedures* Working as part of a team, building strong working relationships Is this you* At least 18 years old* SIA Guarding or Door Supervision licence* 5 years checkable work and address history* Reliable, punctual, flexible, and smart in appearance* Friendly, approachable, and always professional* Enthusiastic and motivated to do a great job* Ideally some experience within a Security environment or a customer facing role* Able to interact with clients and customers in a positive manner* Some experience working within a Security environment and working as part of a team* Effective people skills, able to interact with clients and customers in a positive mannerSuccessful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate or a valid share code. This is usJoin a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.**Equality, Diversity, and Inclusion**At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.Apply+−Leaflet | OpenStreetMap contributors### Gatehouse relief officer* **Salary** £13.87 - £13.00* **Frequency** Hourly* **Job Reference** carlisless/TP/93006/2754* **Contract Type** Temporary/Casual* **Closing Date** 25 September, 2026* **Job Category** Security* **Business Unit** JLR Wolverhampton* **Location** Wolverhampton, United Kingdom* **Posted on** 8 September, 2026