Gatehouse Operative

DPD Group; Hinckley; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Holiday trading

Enhanced maternity/paternity package

Free life assurance (4 x salary)

Free onsite parking

Health kiosks at locations

Discounted shopping

Milestone days off

Free eye tests

Job summary

DPD Group is seeking a reliable Gatehouse Operative to join our busy East Midlands operation. You’ll ensure authorised vehicle access, coordinate movements, and maintain security and customer service at the gatehouse.

Full training is provided; flexibility in hours is required due to shift rosters. Expect proactive teamwork and adherence to our DP DNA values across two hub locations if needed.

Qualifications

• Previous experience in a similar position would be advantageous but full training will be provided.
• Strong communication skills, both written and verbal, are critical to succeed in this role.
• You will be someone with a responsible and trustworthy attitude who takes pride in your day to day work.
• The ability to use initiative and follow procedures and guidelines.
• A professional appearance and attitude at times.
• Flexibility towards working hours as working hours are varied to fit in with the current shift roster.
• Proactive and supportive team player.
• Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.
• Ability to work between two hub locations at short notice is required.

Responsibilities

• Ensure that only authorised vehicles are given access and egress to the site.
• Communicate vehicle movements to other departments.
• Physically check vehicle details and seals.
• Ensure all reported empty trailers arriving/departing are checked.
• Ensure trailer locking systems are working effectively.
• Work as part of a team to deliver gatehouse security and customer service.
• Coordinate activities between contractors, employees and visitors.
• Liaise with emergency services and other third-party organisations.

Skills

Communication skills

Team player

Flexibility

Initiative

Professional appearance

Follow procedures

Proactive

Company values (DPD DNA)

Two hubs availability

Job description

• Contract Type:Permanent 40.25 hours per week (over the year)
• Days of Work: 4 on 4 off
• Working Hours: 06:00 - 18:00

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service.

You will be in a busy and fast paced business that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.

Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Job Description

Our Hub Security Managerin the East Midlands islooking to recruit reliable and dedicatedGatehouse Operative.

Effective Gatehouse operations play a vital role within the UK Operation, given the nature of our business and our commitment to providing outstanding customer service.

Key Duties and Accountabilities will include

Ensuring that only authorised vehicles (DPD, Subcontractors and delivery vehicles) are given access and egress to the site

Communicating to other departments within the business with reference to vehicle movements

Physical checks of vehicle details and seals

Ensuring that all reported empty trailers arriving & departing are physically checked.

Ensuring that trailer locking systems are working effectively

Working as part of a team to deliver excellent gatehouse security and customer service.

Coordinating activities between contractors, employees and visitors.

Liaising with emergency services and other third-party organisations.

Qualifications

What we’re looking for

Previous experience in a similar position would be advantageous but full training will be provided.

Strong communication skills, both written and verbal, are critical to succeed in this role as are excellent interpersonal skills as you will be dealing with, staff, international drivers and visitors on a daily basis. You will be someone with a responsible and trustworthy attitude who takes pride in your day to day work

We will also expect you to have

The ability to use initiative and follow procedures and guidelines

A professional appearance and attitude at times

Flexibility towards working hours as working hours are varied to fit in with the current shift roster

Proactive and supportive team player.

Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Hard Work and Accountability

Ability to work between two hub locations at short notice is required

Additional Information

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100’s of retailers including up to 5% off your weekly supermarket shop
• Milestone Days off to celebrate with your family and friends
• Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.