Gastroenterology Medical Secretary - Patient-Focused Admin

York Teaching Hospital NHS Foundation Trust; York and North Yorkshire; On-site; GBP 24,000 - 30,000; Full time

Job summary

A regional healthcare provider in York is seeking a motivated individual for a secretarial role within the Gastroenterology Team. The candidate will manage communications and administrative tasks for consultants while supporting patients with their queries and concerns. The position demands excellent communication skills and proficiency in typing, particularly in audiotyping. The role offers flexibility for working hours and is integral to ensuring smooth operations within the department, which contributes significantly to patient care.

Benefits

NHS Pension Scheme

27 days holiday, rising to 33

Employee Assistance Programme

Cycle to Work scheme

Learning and development opportunities

Discounts from various providers

Qualifications

• Experience with complex diary management and patient data provision.
• Competence in handling correspondence from patients and GPs.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Support the Gastroenterology Consultants with administrative tasks.
• Assist patients with queries and engage with clinical teams.
• Schedule appointments to meet referral to treatment targets.

Skills

Excellent communication skills

Relevant secretarial/admin experience

Proficient typing skills

Knowledge of medical terminology

Ability to prioritize workload

Job description

A regional healthcare provider in York is seeking a motivated individual for a secretarial role within the Gastroenterology Team. The candidate will manage communications and administrative tasks for consultants while supporting patients with their queries and concerns. The position demands excellent communication skills and proficiency in typing, particularly in audiotyping. The role offers flexibility for working hours and is integral to ensuring smooth operations within the department, which contributes significantly to patient care.