Gas Service & Repair Engineer – Same‑Day Fix Specialist

Centrica Plc; Birmingham; On-site; GBP 45,000 - 53,000; Full time

Job summary

A leading energy solutions provider is seeking a Service & Repair engineer to join their team in Birmingham. You will play a pivotal role in ensuring customers receive timely service and repairs, with the aim of providing same day fixes. Candidates should have a strong focus on customer service, relevant ACS qualifications, and expertise in fault finding across various heating systems. This role offers a competitive salary along with uncapped earning potential through field rewards.

Benefits

Flexible total rewards

Support for physical and emotional well-being

Career growth opportunities

Qualifications

• 3 years of qualified experience in gas service and repair.
• Experience with various boilers and central heating systems.

Responsibilities

• Provide outstanding customer service on every visit.
• Ensure same day fix for customers as part of British Gas' Service Promise.
• Attend annual service visits and complex breakdowns.

Skills

Customer service focus

Fault finding and diagnosis

Electrical knowledge

Education

Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)

NVQ, C&G or equivalent in plumbing or heating

Job description

A leading energy solutions provider is seeking a Service & Repair engineer to join their team in Birmingham. You will play a pivotal role in ensuring customers receive timely service and repairs, with the aim of providing same day fixes. Candidates should have a strong focus on customer service, relevant ACS qualifications, and expertise in fault finding across various heating systems. This role offers a competitive salary along with uncapped earning potential through field rewards.