Gas Service And Breakdown Engineer

R9 Recruitment Ltd; Stanmer; On-site; GBP 43,000 - 53,000; Full time

Benefits offered by this job

Competitive Salary

Performance bonuses

Overtime opportunities

25 days annual leave + bank holidays

Private health insurance 70% subsidy

Life insurance 3x salary

Pension contribution 5%/4%

Company vehicle with private use

Tools and devices provided

Company iPhone and laptop

Job summary

Leading Boiler Manufacturer is seeking a Gas Service & Breakdown Engineer to service, diagnose and repair domestic boilers across a defined UK region. You will be based from home, travel within your area, and receive ongoing manufacturer training and support.

The role includes 9:00am first-appointment targets, a comprehensive benefits package, and opportunities for career progression within a market-leading company.

Qualifications

• Gas service & breakdown experience.
• Current ACS qualifications.
• Strong diagnostic and fault-finding ability.
• Excellent customer service skills.
• Gas Engineering Apprenticeship or recognised industry training (preferred).
• Full UK Driving Licence.
• Parking available at home.
• Space for a company delivery/drop box.

Responsibilities

• Diagnose, service, and repair domestic boilers and heating systems.
• Be based from home and cover allocated area.
• Attend first appointment by 9:00am and complete same-day work.
• Work with a regional engineering team and managers.

Skills

Gas service experience

ACS qualifications

Diagnostic skills

Customer service

Gas apprenticeship

Full UK driving licence

Education

Gas Engineering Apprenticeship or recognised training

Job description

Gas Service & Breakdown Engineer

Leading Boiler Manufacturer Permanent Opportunity

Location: BN Postcodes

Salary: £48,106

Are you an experienced Gas Service & Breakdown Engineer looking to join one of the UK's leading boiler manufacturers?

We are seeking skilled engineers to carry out servicing, diagnostics, and repairs on domestic heating products within a designated area. This is an excellent opportunity to join a market-leading manufacturer offering outstanding training, strong earning potential, and excellent benefits.

The Role

As a Gas Service & Breakdown Engineer, you will:

• Be based from your own home and work independently within your allocated area.
• Receive and manage work through a company-issued laptop.
• Contact customers each morning to provide an ETA.
• Attend your first appointment by 9:00am.
• Complete all work allocated to you on the same day.
• Diagnose, service, and repair domestic boilers and heating systems.
• Operate as part of a regional engineering team supported by an experienced divisional management structure.
• Complete approximately 7-8 jobs per day, with workload planned based on geographical coverage and travel efficiency.
• Benefit from overnight parts replenishment delivered directly to your vehicle or designated drop box.

Training & Development

A comprehensive training programme is provided to ensure your success:

• 8 weeks total training
• 5 weeks residential training(hotel accommodation fully paid for)
• 3 weeks local field-based training
• Ongoing manufacturer product training and technical support
• Long-term career development opportunities

What We're Looking For

• Previous Gas Service & Breakdown experience.
• Current ACS qualifications.
• Strong diagnostic and fault-finding ability.
• Excellent customer service skills.
• A Gas Engineering Apprenticeship or recognised industry training programme (preferred).
• Full UK Driving Licence.
• Parking available at home.
• Space for a company delivery/drop box.

What's On Offer

• Competitive Salary
• Efficiency Bonus
• Productivity Bonus
• Overtime and Rest Day Working Opportunities
• 25 Days Annual Leave + 8 Bank Holidays
• 70% Subsidised Private Health Insurance
• Life Insurance (3x Basic Salary after 6 months' service)
• 5% Employer Pension Contribution (4% Employee Contribution)
• Company Vehicle with Private Use and Fuel Included
• Combustion Analyser and Specialist Tools Supplied
• Company iPhone and Laptop
• Permanent Employment with a Leading Boiler Manufacturer

Performance Expectations

Successful engineers will be expected to:

• Achieve 93%+ first-time fix rates
• Maintain below 4.5% recall levels
• Attend the first call by 9:00am
• Complete all allocated work on the day it is issued
• Always wear full company uniform
• Keep company vehicle clean, presentable, and well maintained
• Follow all company processes, procedures, and health & safety policies
• Deliver exceptional customer service on every visit

Holiday Guidelines

To ensure customer demand can be met throughout the year, annual leave should be planned:

• Up to 5 days holiday between February and May
• Up to 15 days holiday between June and September
• No more than 5 days holiday between October and December

This is an excellent opportunity for an experienced Service & Breakdown Engineer to join a respected manufacturer that invests heavily in its engineers through industry-leading training, excellent benefits, and genuine career progression.

If you're looking for a long-term career with a leading brand and have the skills to deliver exceptional service and technical expertise, we'd love to hear from you.