Gas Operative

Northern Gas Networks; Colton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading gas distribution company is seeking a dedicated individual to perform mains and service replacement work while ensuring excellent customer service and compliance with safety standards. The ideal candidate will possess a full UK driving licence, flexibility for shift patterns, and a strong commitment to safety. This role involves travel across operational areas, supporting a positive experience for customers.

Benefits

Salary from £33,308 per annum

Operational Incentive Scheme

25 days annual leave plus holidays

Occupational sick pay

Flexible benefits and discounts

Family-friendly policies

Qualifications

• A full UK driving licence is essential.
• Willing to work variable shift patterns.
• Physically fit and comfortable working outdoors.

Responsibilities

• Carry out mains and service replacement work.
• Support the Team Leader with excavation and repair activities.
• Communicate effectively with colleagues and customers.

Skills

Safety awareness

Customer service

Communication skills

Team player

Physical fitness

Job description

Responsibilities

• Carry out mains and service replacement work, repairs to public-reported gas escapes, and other gas distribution tasks
• Support the Team Leader with excavation, pipe laying, jointing, connection, and repair activities to maintain network integrity
• Operate mobile plant and mechanical equipment safely and competently (e.g. mini excavators, pneumatic tools), following training and maintenance procedures
• Work in full compliance with HSE legislation, company standards, and codes of practice
• Communicate effectively with colleagues, customers, and members of the public to support safe and efficient operations
• Perform driving duties, including transporting materials and equipment as required
• Maintain a professional and customer-focused approach, contributing to a positive experience for those we serve
• A full UK driving licence is essential. The role involves travel across NGN’s operational area, including major cities such as Newcastle, Sunderland, Leeds, York, Hull, and Bradford, as well as rural regions such as North Yorkshire and Cumbria

Qualities & Qualifications

• A self-starter who values safety and consistently delivers excellent customer service
• Willing to work variable shift patterns and participate in out-of-hours standby rotas
• Physically fit and comfortable working outdoors in all weather conditions
• A team player with a positive, can-do attitude and strong communication skills
• Comfortable engaging with customers to understand and meet their needs
• Reliable and committed to maintaining high standards in all aspects of the role

Benefits

• Salary from £33,308 per annum
• Operational Incentive Scheme
• 25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period)
• SSP for the first 2 calendar days then occupational sick pay
• Flexible benefits and salary sacrifice options – discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days and much more
• An array of fantastic family‑friendly policies such as 6 weeks’ paternity leave (for eligible employees) and 6 months’ full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more

About the Company

We are Northern Gas Networks. We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire – around 6.7 million individual customers. We don’t generate or sell the gas, but we transport it to homes and in our region through a vast network of underground pipes. In fact, we own and maintain more than 37,000 km of gas pipes – enough to stretch from Leeds to Sydney and back again. We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford, and our work extends to rural areas like North Yorkshire and Cumbria.

Our Values are at the heart of what we do. In addition to your key responsibilities, you will incorporate these into the daily life of your role. We are Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious and most of all we are Happy! Our Equality, Diversity and Inclusion culture at NGN is embedded in everything that we do. We will be delighted to hear from a diverse range of applicants, so we can continue to grow our great team of people. We are proud to support the Armed Forces Covenant, helping ex‑services personnel back into employment, as well as being members of WISE (Women in Science and Engineering) and we are committed to delivering our 'Opportunity Action Plan' having signed the Social Mobility Pledge campaign, whereby we will establish our business as a 'force for good' in the communities that we serve.

Bring your energy and commitment – apply today and help us keep communities safe, warm, and connected.